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Problem with scratch after firmware update
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Problem with scratch after firmware update

Product
ITCH
Version
2.0.1
Hardware
Vestax VCI-300
Computer
Mac
OS
Platform
-
Nick Stretch 2:54 AM - 4 February, 2012
Hi,

I just read the forum post about problems updating the VCI300 firmare on Itch 2.0. I did exactly that a while back and now when I use the decks to cue a track or scratch, the play button stops working and I have to spin the deck I was using back and forth and then hit play whilst it's spinning to get the button to work again - it's a real pain as you can imagine. I updated to 2.0.1 but the issue is still there. I couldn't understand what had happened until I found your post and it made a lot of sense.

Can you help?

Many thanks,

Nick Perkins
Serato, Forum Moderator
Mathew C 3:57 AM - 7 February, 2012
Hi Nick Stretch,

2.1 is out now, I suggest upgrading - the download is available on the itch main page here: serato.com

Run through this guide: serato.com It may not be dropouts that you're experiencing but it does help to optimize your system either way.

Have you tried an alternate usb cable/ports? And tried lowering your usb buffer in the setup screen?

Have you tried the jog sensitivity on the side of the unit, then at the back? See here: serato.com

Mathew
4:00 AM, 21 Feb 2012
This help request has been closed due to inactivity.