Software help archive

A read-only archive of old serato.com help threads.

keep losing year tags

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL2
Computer
Mac
OS
Platform
-
Justin James 2:05 PM - 3 February, 2012
i keep losing year tags in my serato library..(not all tracks but a fair few).. i,m using itunes.. this is a pain as certain nights i need yearly references .. ??
Rane, Support
Shaun W 8:40 PM - 3 February, 2012
If you're doing all your tagging within iTunes, try retagging the year info for those tracks using SSL and see if it sticks.
Tapir 11:43 PM - 3 February, 2012
Same here. It's a known issue: serato.com
Rane, Support
Shaun W 11:45 PM - 3 February, 2012
Justin James, are you using MP3 files or MP4 video files?
First Aid 12:24 AM - 4 February, 2012
Only m4a files are affected for me as I posted here.
serato.com
Justin James 2:31 AM - 4 February, 2012
hey.. using mp3s and higher.. even tracks bought from itunes keep losing the year tags.. i then edit them in ssl but they still go.. for now i,m having to put the year tag next to the name of the track.. :/
Justin James 2:44 AM - 4 February, 2012
Quote:
Same here. It's a known issue: serato.com



hmmm
Justin James 1:12 PM - 4 February, 2012
is there a fix coming for this glitch..??
12:08 PM, 6 Feb 2012
Justin James attached a file: Screen Shot 2012-02-06 at 12.07.47.png
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Justin James 12:08 PM - 6 February, 2012
:/
Rane, Support
Shaun W 6:01 PM - 6 February, 2012
Are you retagging the year info in both iTunes and SSL?

iTunes <> SSL tag info writing/reading issues have been around since the beginning. The best workaround is to simply not import your music into SSL VIA iTunes, which is why we created this article > serato.com < Migrating your iTunes library and playlists to a Scratch Live library and crates.
Justin James 8:02 PM - 6 February, 2012
yes tagging in both.. i,ll have to look into the above article as i need the yearly references..
Rane, Support
Shaun W 9:00 PM - 6 February, 2012
When you have time, please attach one of those missing year tag tracks to this thread and I'll test it here :)
9:21 PM, 6 Feb 2012
Justin James attached a file: 1-02 Got To Give It Up, Part 1 (Single Version).m4a
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Justin James 9:31 PM - 6 February, 2012
i recently purchased the above from iTunes..(not saving year tag).. i,m in the process of creating (brown) crates.. i presume this is the better way to do things..

what are your suggested settings in library??
Tapir 10:38 PM - 6 February, 2012
The Serato MPEG-4 tagger is broken, you can test it with any .m4a/.m4p file. This has nothing to do with iTunes!

Keeping your Serato and your iTunes library in sync is another story. You need to know how it works to do it correctly. It became much more difficult since Apple changed the behavior of "Get Info" when multiple files have been selected. Now you need scripts to update your iTunes library from the tags of your files after you have edited them outside of iTunes. In Serato products you can use the "Resan Tags" functionality to update your database/library. General rule: The tags in your files are always the master and the libraries/databases need to be updated from time to time.

Please note that iTunes manages two databases: The .itl file is the actual operational database while the .xml file is just a read-only snapshot of this database. Serato and any other software with iTunes integration is reading the .xml file. This is the reason why you are not able to modify your iTunes library from within ScratchLIVE or ITCH.
Justin James 6:57 PM - 8 February, 2012
i,ve moved stuff in to brown crates and made a few smart crates up.. hopefully this works..
Justin James 1:00 PM - 9 February, 2012
yes.. I've now noticed it is M4p and M4a files that are not saving.. c'mon serato!!
1:15 PM, 9 Feb 2012
Justin James attached a file: 1-09 All Star 1999.m4a
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Justin James 1:15 PM - 9 February, 2012
heres another file for you guys.. year tag NOT saving..
Rane, Support
Zach S 8:34 PM - 9 February, 2012
What version of iTunes are you all using?
Seems like this problem just came about after the last iTunes update.
Justin James 9:06 PM - 9 February, 2012
hi..
ver 10.5.3 (3)

I'm now using serato crates ( serato.com ) but still losing a few year tags..
Serato, Forum Moderator
Samuel S 1:45 AM - 13 February, 2012
Hey Justin,

I can reproduce this pretty easily and looks like it might be a bug. Have you tried re-encoding a file and stripping the tags and then re-tagging at all?

Sam.
Justin James 9:25 AM - 13 February, 2012
i'm on that right now just a pain as i,ve bought a fair few from iTunes and they all need doing :/
Justin James 5:24 PM - 15 February, 2012
again as mentioned above.. is there a fix coming for this??
Justin James 4:56 PM - 16 February, 2012
fix??
Serato, Forum Moderator
Samuel S 7:59 PM - 16 February, 2012
I've let the developers know about this and they are doing some more investigation currently. I couldn't say how quickly a fix will come for this though as we are still looking into it. I can say that we will fix it though, i just couldn't say when at this stage sorry.

Cheers,

Sam.