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ScratchLive not recognising the SL3 box

Product
Scratch Live
Version
2.2.2 (Rane SL 2 and SL 4)
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
xplycyt 10:12 AM - 3 February, 2012
My problem arises when I attempt to use the SL3 that is currently installed at the venue with version 2.2.2 of SL. The strange thing is that it works fine on my personal SL3 box but when playing at that venue, I have to use version 1.9.2.

It did this for the first time while I was still on Snow Leopard during my first gig on 2.3 so I'm a little hesitant to upgrade at the minute. Upgraded to Lion and thought that whatever the problem was would be fixed but still no luck.

What's missing? It's beginning to get quite frustrating because I prefer using the view that gives me more library real estate which is not available on 1.9.2.

Thanks

B
phatbob 11:35 AM - 3 February, 2012
The firmware on their box has probably not been updated. I would try and do that, it should solve it.
xplycyt 4:04 PM - 3 February, 2012
Cool - will let the guy know to get something done asap. Thanks! WIll post back with results.
xplycyt 4:04 PM - 3 February, 2012
Oh! I forgot to say that it works fine with all other djs
Rane, Support
Zach S 7:14 PM - 3 February, 2012
1.9.2 won't work with an SL3.

Update to 2.3.3 if you haven't already and give that a go.
xplycyt 1:46 AM - 4 February, 2012
Oh! I forgot to say that it works fine with all other djs
xplycyt 1:55 AM - 4 February, 2012
1.9.2 actually does work - that's what i have to use since it SSL doesn't recognize the SL3 when i fire up 2.2.2.

Zach - has the mp4 corruption thing been fixed in 2.3.3?
xplycyt 2:53 AM - 4 February, 2012
never mind - read the release notes. will try 2.3.3 tonight
Rane, Support
Zach S 6:17 PM - 6 February, 2012
Ya sorry... forgot 1.9.2 does work with the SL3.

Let us know how 2.3.3 goes:)
xplycyt 8:09 AM - 7 February, 2012
Everything worked fine after upgrading to 2.3.3 - thanks peeps!