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SL3 IS NOT OPENING
A read-only archive of old serato.com help threads.

SL3 IS NOT OPENING

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
LIVELY 1DON 5:30 AM - 3 February, 2012
WHEN I OPEN UP SEATO IT OPENS UP BUT WHEN I PLUG IN THE USB 4 SL3 ALL I GET IS THE RAINBOW ON MAC ITS NOT OPENING UP ....
AND IM NOT USEING ANY POWER SUPPLY FOR A WHILE NOW FOR THE SL3 ANYMORE I CANT FIND IT COULD THAT BE A PROBLEM ALSO ?
Rane, Support
RafaelM 6:58 PM - 3 February, 2012
Do not use caps lock.

The missing power supply shouldnt be a problem.

Sounds like a corrupt driver. Are you still running 10.6.7?

Please update to 10.6.8 and we can continue :)
LIVELY 1DON 6:36 AM - 7 February, 2012
i did the update like u said and its still doing the same thing ...
Rane, Support
RafaelM 6:24 PM - 7 February, 2012
I just wanted you to do that before we continued.

Go to Mac HD/System/Library/Extensions Folder
Delete the SeratoScratchDriver.Kext

Re install Scratch Live and try again.

Any luck?
LIVELY 1DON 10:26 PM - 8 February, 2012
its working the same way it takes a long time to come on more than
10 mins then it loads up where i can play int mode !but i cant go anywhere to play like this so its still a problem .
Rane, Support
RafaelM 10:45 PM - 8 February, 2012
Try this:

Exit Scratch Live

Open your Macintosh HD

Open the Library folder

Open the Audio folder

Open the MIDI Drivers folder

Take all the files within the MIDI Drivers folder and move them to your desktop

Restart SSL and retest
LIVELY 1DON 12:51 AM - 9 February, 2012
how do u restart ssl & retest?
LIVELY 1DON 6:31 AM - 9 February, 2012
ok much better but
what should i do with the things u told me to put on my desktop ?
Rane, Support
RafaelM 5:28 PM - 9 February, 2012
You dont need them to run Scratch Live. Your computer will rebuild the files if you ever need them for other Midi Controllers. You can store them somewhere safe if you want, but you probably wont need them again.
6:00 PM, 23 Feb 2012
This help request has been closed due to inactivity.