serato is it a bug or just over looked??

Using 2 controllers is not supported at all.

Serato are not going to help you with that.

he is not using them at the same time.
the problem here is that the option set with hardware A is still engaged for hardware B but it is not available there.

the same problem can occur when you assign all decks to the left side of the crossfader of the NS6. when you now plug in a VCI300, both decks are on the left.

however, a simple restart of ITCH should fix this. This problem is only present when hot plugging between two devices

I think you need to watch the video and read the title i never said at the same time... as radikarl said ....

but a restart does not seem to work for me i have to plug the vci back in to change it.

Was at a gig couldn't watch the video, sorry to jump to conclusions.

You should post a help request though, lashes, you know the support staff will get to you quicker then.

yeah was thinking about posting a help but its not really that i help just made me ask myself if they miss looked it or something....

off topic: phatbob where in the UK you from i was born in bristol.

Team serato any word??

i think you should report this as a bug

i would think they have seen this here by now i bet if i say some shit about one of them your see then respond in a few mins so trust me there eyes are open lol

Question: When you swap out the controllers, you have to stop the tracks that are playing anyway correct? In other words, you can't plug in two controllers at the same time because it creates a conflict, and if you disconnect one first, and then connect the second, there is an automatic disruption correct?

you can only have one controller plugged in at a anytime so yes when changing there is a disruption the way around this is to use a cd player, ipad, iphone, ect.... when changing or what i do is have every thing ready with only the USB left to plug in then talk to the people like the next show coming up or send a few shouts out to the club, promoters, some sexy girls ect.... at the same time i plug in my USB few secs good to go.

I get it. So, really the only difference between swapping out the you'd like to do it and the way Serato forces us to do so now, is that there is some extra time of shutting down and restarting Itch. Also correct my if I'm wrong, when you do shut down, and restart you don't end up with the crossfader issue, correct?

Btw, I'm not trying to be a smart arse. I'm just really trying to narrow this down because I can see a few case scenarios where I start out with one controller and switch into another at some point in the night.

wrong the crossfader stays OFF till you plug in the VCI 300 and turn it on in the setting.

so if am at home with my vci300 and then go to a show with my ns6 and let say i never turn the cross fader on when i had the vci300 on at home then at the show with me ns6 there is no way for me to turn it on

Ouch, That's a problem! So basically if you forget to do it before leaving the house, when you get to the gig, you have re-install the software all together?

Has this been explained to Serato this way and what has their response been? At the very minimum, even if there is no capability of swapping in the middle of a show, there needs to be a solution to this.

Is there a way to change the the default location of the Serato files. If there was, we could install two version 1) with it's default locations (my music folder) and 2) in a custom folder so we end up with two different installs and each using two different preference files.

Serato haven't responded because DJ Lashes hasn't made a help request.

Come on Lashes, you know they don't check the general discussions very often...

ok boots on gloves off heading over there now...

for what i dont know i can not make a help request anymore the "ASK FOR HELP" is no where to be seen lol they dont like me hahahahhaha

ok its back maybe my slow internet.

Lol

This MUST be a bug mate, I'm sure they'll sort you out when they see it.