Software help archive

A read-only archive of old serato.com help threads.

Scratch live shut down

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
volumeinternational 2:09 AM - 31 January, 2012
While performing live this Sunday past scratch live shut down, with a message scratch live shut down unexpectedly with 2 options, 1) reopen and 2) can't remember what it was right now. I selected reopen after which the program worked well for the rest of the set.
Rane, Support
RafaelM 5:56 PM - 31 January, 2012
You are running into corrupt files. You need to re analyze all files in your current version and also delete all the corrupt files.

This should do it for you.
volumeinternational 3:15 AM - 3 February, 2012
Aight will do and get back asap, thx
volumeinternational 3:19 AM - 3 February, 2012
One more thing, what would let me know that files are corrupt. Is it that Scratch Live can't tag them?
Rane, Support
RafaelM 6:27 PM - 3 February, 2012
Corrupt files will have a broken CD Icon next to them in the Song Name. Some people call this a "Lightening Bolt". Corrupt Files can only be detected by being analyzed, so it would be a good idea to re analyze all your files.
volumeinternational 2:09 AM - 4 February, 2012
So I did re analyze all my files so i'm gonna check to see if any are corrupt. I guess I gotta delete the corrupt files, right?!
Rane, Support
RafaelM 5:51 PM - 6 February, 2012
Yes, completely remove them from the Scratch Live library.
volumeinternational 1:44 AM - 7 February, 2012
Thx seems to be working well.
DJ THEO703 9:42 PM - 7 February, 2012
or.. if you are running a MAC turn off all Bluetooth and INternet connections
volumeinternational 1:50 AM - 8 February, 2012
Interesting. What will this do or not do for that matter?!!
Rane, Support
RafaelM 6:08 PM - 8 February, 2012
Disabling Bluetooth and WiFI while using Scratch Live will minimize the chance of USB Drop Outs.
volumeinternational 3:26 AM - 10 February, 2012
Cool, thx for d info, bless!!