Software help archive

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LOST/STOLEN ILOK. IN NEED OF REPLACEMENT LICENSE.

Product
Pitch 'n Time Pro
Version
2.4.0
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
SSANZ 10:52 PM - 31 October, 2011
Hello-

Somehow my iLok key has gone missing. It's been about 6 weeks, therefore I reported it stolen via iLok.com and they have disabled that iLok and my Serato Pitch N Time 2.4 license.

iLok.com RMA #: SI1696388
iLok.com user ID: SSANZ

If you can please provide me with a permanent replacement license for this product that would be great!! I have some very important sessions this weekend and they require some serious time stretching.

FYI, I have already bought a new iLok key and all I need is for you to provide my iLok account with the new license so that I can drop it into my new key.

Thank you so much.

Steven Sanz.

Serato, Forum Moderator
Samuel S 11:07 PM - 31 October, 2011
Hi SSANZ,

Can you please email support@serato.com with your Pitch 'n Time serial number? Once I receive this I can deposit a new license into your iLok account.

Cheers,

Sam.
SSANZ 11:35 PM - 31 October, 2011
Sent! Subject line is "LOST/STOLEN ILOK. IN NEED OF REPLACEMENT LICENSE."

Thanks for the quick response and the great assistance! You guys rock!

Steven Sanz
Serato, Forum Moderator
Samuel S 11:50 PM - 31 October, 2011
I'll reply to you via email :)

Cheers,

Sam.