Software help archive

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64 bit support in logic: please hurry up...

Product
Pitch 'n Time LE
Version
1.2.0
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
logicpro
Ward Henselmans 12:58 PM - 17 October, 2011
Product: pitchntime-le
Version: 1.2.0
Platform: logicpro
Computer: mac
OS Version: 10.6.8
---

Dear sir/madam,
Can you please tell me when Pitch n time LE will support Logic in 64 bit mode? I use Pitch n Time quite a lot and ever since I'm running in 64 bit mode, I cannot use the software at all.
I can still use other plugins that don't support 64 bit mode, because Logic uses a 32 bit bridge. But this doesn't work for Pitch n Time.
Kind regards,
Ward Henselmans
Serato, Support
Martin C 2:37 AM - 19 October, 2011
Hi Ward Henselmans,

We would like to be able to have Pitch 'n Time LE supporting 64 bit mode, but unfortunately we do not have a current timeline to have this completed.
Make sure you follow our newsletters to receive any up to date information when progress is made.

Cheers :D
hellleutel 8:50 AM - 28 October, 2011
Honestly it's hard to accept how long that takes... and for us users somehow unimportant which technical problem that is. Sorry for being a bit strong here.... we simply invested money in a non functioning product. There are BTW developers who do use Ilok and have been supporting 64 bit for some time now.

best
Ulrich
Serato, Support
Martin C 10:01 PM - 30 October, 2011
Thanks Ulrich, I understand that it is frustrating. We are aware of those developers and hope to get it happening as soon as possible, we certainly do want a non-functioning product either!
12:00 AM, 14 Nov 2011
This help request has been closed due to inactivity.