Websites Discussion
Your Help Requests not working?
Talk about our websites Serato.com and Whitelabel.net
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To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.
Your Help Requests not working?
Mr Wilks
12:40 PM - 11 June, 2011
Hey!
After creating a help request recently for The Bridge i noticed that nothing ever showed in the "Your Help Requests" section of the website.
I get the (1) appear next to the link on the right but whenever i click it i get "You have not made any help requests." on the following page, still with the (1) next to it. I have to go to the "Your Tracked Discussions" link to see my help requests.
Hope this helps.
After creating a help request recently for The Bridge i noticed that nothing ever showed in the "Your Help Requests" section of the website.
I get the (1) appear next to the link on the right but whenever i click it i get "You have not made any help requests." on the following page, still with the (1) next to it. I have to go to the "Your Tracked Discussions" link to see my help requests.
Hope this helps.
adrian w
9:50 PM - 12 June, 2011
Hey Mr Wilks,
We've just had a look and there does seem to be something wrong there. We'll take a look into it, keep an eye on this thread for an update. Thanks for the heads up!
We've just had a look and there does seem to be something wrong there. We'll take a look into it, keep an eye on this thread for an update. Thanks for the heads up!
adrian w
10:14 PM - 12 June, 2011
This should be fixed now, Mr Wilks. Thanks again for bringing it to our attention, let us know if it gives you any further problems.
Mr Wilks
2:25 AM - 15 June, 2011
Just another note Adrian,
I've found that the (1) is next to my help requests still. Would this be normal to disappear once it's been read?
I've found that the (1) is next to my help requests still. Would this be normal to disappear once it's been read?