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Your Help Requests not working?

Mr Wilks 12:40 PM - 11 June, 2011
Hey!

After creating a help request recently for The Bridge i noticed that nothing ever showed in the "Your Help Requests" section of the website.

I get the (1) appear next to the link on the right but whenever i click it i get "You have not made any help requests." on the following page, still with the (1) next to it. I have to go to the "Your Tracked Discussions" link to see my help requests.

Hope this helps.
Serato
adrian w 9:50 PM - 12 June, 2011
Hey Mr Wilks,

We've just had a look and there does seem to be something wrong there. We'll take a look into it, keep an eye on this thread for an update. Thanks for the heads up!
Serato
adrian w 10:14 PM - 12 June, 2011
This should be fixed now, Mr Wilks. Thanks again for bringing it to our attention, let us know if it gives you any further problems.
Mr Wilks 7:17 PM - 13 June, 2011
Thanks Adrian for the follow up.

All seems to be working now!
Mr Wilks 2:25 AM - 15 June, 2011
Just another note Adrian,

I've found that the (1) is next to my help requests still. Would this be normal to disappear once it's been read?