Software help archive

A read-only archive of old serato.com help threads.

moving to a new computer

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
kenljt1 2:57 PM - 15 May, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolsle
Computer: mac
OS Version: 10.5.8
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Currently am on a MacG5 running 10.5.8 but am purchasing a new MacPro running 10.6- Can I simply just download the newest version from your site and then my Ilok will recognize it on the new computer and I'm good to go? Thanks
Serato, Forum Moderator
Logan D 11:10 PM - 17 May, 2011
Hey kenljt1,

Yes this shouldn't be a problem just download Pitch 'n Time Pro again from here : serato.com and your iLok key will authorize it.

The only problem I can think of that you may run into is if your new Macbook Pro starts up in 64-bit by default (which some of the newer ones are) - the problem here is that the iLok drivers are only 32-bit andso may not work. If this is the case then you can just start up your Mac in 32-bit mode by pressing both '3' and '2' when the computer starts up. It should work fine if you do this.

Let me know if you have any other questions :)
kenljt1 12:14 AM - 18 May, 2011
Not a Macbook Pro- Just the latest 2010 version of MacPro Tower-Will that make a difference in your answer?
Serato, Forum Moderator
Logan D 12:25 AM - 18 May, 2011
Okay from what I gather only the new 2011 Mac Book Pros default to 64-bit mode.

You should be fine!
1:00 AM, 1 Jun 2011
This help request has been closed due to inactivity.