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i lok re registration please
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i lok re registration please

Product
Pitch 'n Time LE
Version
1.2
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
Charlie123 2:01 PM - 6 May, 2011
Product: pitchntime-le
Version: 1.2
Platform: protoolshd
Computer: mac
OS Version: 10.6.7
---

I thought I registered to the correct ilok (ilok2 for me), though it doesn't appear as available when i go to ilok.

Any assistance would be great. I need this in 2 hours (typical I'm sure).
Charlie123 1:34 PM - 9 May, 2011
2 days, 2 emails...still no reply.... I thought by purchasing the product legally I would receive some support. I should have saved myself the $400.00. Still hoping to get help.
Serato, Forum Moderator
Samuel S 12:48 AM - 10 May, 2011
Hi Charlie123,

I believe Logan has answered you via email. It looks like you have sent your license to the iLok account "iLok2" rather than your specific iLok key named this. You need to send the license to your iLok.com account using your iLok.com user ID and then download it to your iLok key of choice.

I will let Logan follow this up with you via the original email though. Let me know if you have any further questions or problems.

Cheers,

Sam.
Charlie123 7:09 PM - 7 November, 2013
i have downloaded the program 5 times to 2 different computers... this is very frustrating... I even updated to 3.0 Can you please send me a file that works??? soon.
Serato, Support
David Wood 3:29 AM - 8 November, 2013
Hey Charlie123,

I've posted in other thread of yours, i'd like to help out. What exactly is the issue, is it the same as the other thread topic ?

Regards
Dave W
8:05 AM, 22 Nov 2013
This help request has been closed due to inactivity.