Websites Discussion

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 Websites Discussion
locked file
Talk about our websites Serato.com and Whitelabel.net
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locked file

BERTO 12:42 AM - 21 April, 2011
misfits i play the drums, i tried loading nd serato gui said file is locked, enter email, did so and it said email is incorrect....
Serato, Support
ChrisD 11:10 PM - 25 April, 2011
Hi Berto.

Could you please post a link to the Release on Whitelabel.net.
BERTO 12:52 AM - 26 April, 2011
whitelabel.net
Last song, i put my whitelabel email adress and password and got incorrect email message, i did not burn or share file, just had on my ipad, i ended up erasing it.
Serato, Support
ChrisD 1:01 AM - 26 April, 2011
This Release shouldn't be locked. I'm re-encoding it now. Should take 5 -10 mins or so.

Remove the current file from your library then delete it off your hard drive. Download it again and add it back in to your library.

Sorry for the inconvenience.
BERTO 1:18 AM - 26 April, 2011
No inconvenience, whitelabel is awesome and im grateful, just wanted to let you know the situation! Keep up the awesome work at the Serato Lab