Websites Discussion

Forum
 Websites Discussion
"Email you when someone sends you a private message" Not working
Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

"Email you when someone sends you a private message" Not working

2Seven 10:43 AM - 2 April, 2011
Doesn't work for me.

I have tried unchecking the option in my settings and saving and then checking and saving but no luck....anyone else got the same problem?

I have an @yahoo.co.uk email address if that helps.
Serato, Support
ChrisD 9:52 PM - 4 April, 2011
Yahoo are really annoying to send email to. They often defer email so it takes a long time to arrive and they're very quick to mark email as spam.

Check your spam folder and, if you find email from us in there, be sure to mark it as 'not spam'.
2Seven 9:53 PM - 4 April, 2011
PM me?!
2Seven 10:08 PM - 4 April, 2011
Just got a PM and nothing in my Spam folder, and my SpamGuard is off.
Serato, Support
ChrisD 11:30 PM - 4 April, 2011
OK, thanks 2Seven. I'll have a snoop around and see if I can find out what's happening.
Serato, Support
ChrisD 12:44 AM - 5 April, 2011
Think I found the bug causing this problem.

Email notification for PMs should be working correctly now.

Thanks for letting me know about this problem 2Seven.
2Seven 5:22 PM - 5 April, 2011
Just got a couple of emails, thanks for sorting ChrisD.
2Seven 1:25 PM - 30 November, 2011
This problem has reared it's ugly lil' head again ChrisD
2Seven 12:20 AM - 10 January, 2012
The email notification still isn't working for me
Serato, Support
ChrisD 12:41 AM - 10 January, 2012
OK, cool. I'll look into it again.
2Seven 6:18 PM - 26 January, 2012
Cheers ChrisD