Hi LJ_WOOLSEY

Strange, Forum is still there as it's always been. We did make some changes to the navigation to allow for Blog to fit in there, but this shouldn't have changed anything else.

Could you please let us know what browser you're using (version number would be great too) and if you could attach a screenshot to this thread that would be super helpful as well

I've attached a screenshot of what it SHOULD look like (what I see right now)

Hi well at the moment i am using my Windows phone 7, that has internet explorer on it. I see all they way upto Playl so its misses the rest of playlist off and forum. I guess it needs to resize or something??

Ok here is what i see on my Windows phone 7 using internet explorer. after the playl is the search box. but if just cut out an example of what i see on my phone.

and this is how it looks on my laptop using internet explorer 8. version 8.0.7601.17514

and as you can see the font is horrid.

never had these two problems before BLOG appeard on the site.

Cheers.

With regards to your font smoothing looking bad on your laptop, I'm assuming you're using Windows XP - this is a common problem with the font rendering on XP - as you can see, ALL the fonts look bad - to alleviate this, please turn on ClearType - you can find out more here: www.microsoft.com

Unfortunately I don't have any Windows mobile phones here to test with, so I'm unsure whether I can do much in the short term unless I can track one down to do some debugging with, so the best I can do is ask for more screenshots.

Could you please:
- Take a screenshot of the entire page when you first visit serato.com (including the sidebar if it's visible)
- Take a screenshot of the forum page (you can go directly to serato.com/forum in your browser)

This should help, but again, there's a limit on what I can do without having access to a phone like yours to test things myself.

Thanks for your help, let me know if the ClearType solution fixes your laptop font smoothing.

Cheers.

Hi there, im on windows 7 64bit and it was fine the font before the BLOG appeared, On my phone i can not do screen shots. What ill do is try take a picture and see how that turns out. It only came to my attention when i was helping a dj n sent him to forums and he couldnt find them as its missing off the screen.

Ill hit back with some pics tomoz.

Thanks for letting me know which version of Windows you're using - I would still recommend turning on ClearType, as I think this will fix the font issues you're currently experiencing on your laptop. To pull a quote from the link I posted in my previous post:



Please try going through this when you have a spare moment and let me know what happens :)

Cheers.

Makes a big difference.

Strange - cause I can't recall having issues with the old headers.

However, I don't see a forum link either. See attached screenshot.

(Using FF 3.6.15, XPSP3)

Strange - I am looking at the nav in the exact same browser, on the exact same operating system without any dramas. All I can think of is that the non ClearType text is somehow wider than the ClearTyped text, which makes it wrap instead (making it disappear)

Regardless, I've made a small change that may or may not have fixed the issue - can you check if this fixes the problem Nik ? You'll need to do a hard refresh to test this (Ctrl + R twice in quick succession)



We've changed the way we do the headers - previously, we'd make an image which contained all the nav items, as well as their hover states (known as 'spriting') - this had a couple of drawbacks which meant it wasn't an easy process to change it. Now, the menu is completely text based, and the font is rendered using some pretty awesome future tech, which means it will be easier to update in the future, and hopefully it will be a lot more flexible. Of course, we've evidently run in to a couple of kinks :)

Let me know how things go guys.

Cheers

Fixed... but it looks quite crowded at the top now...

It's also missing on my android browser...

Hi, yep clear type has made a big chance its more sharper but still not great, on my phone the links text is razer sharp but the serato logo is blury. On my HTC HD7 WINDOWS PHONE 7 using internet explorer still forum is missing.

Eru,

About half the sections now have the forum text missing. This just started happening in the last day or so.

Can you elaborate Justin ? I'm not sure I understand what you're saying.

If you could take some screenshots, that would be most useful.

Cheers.

Here you go. This shows a section where the word forum is not there and you have to use the back button or just go all the way out and come back in the front.

This one shows where the word forum is there and you can just select it to get back.

Ahh yes, I understand now Justin,

This is the side effect of a small change I made the other day while cleaning up some code - an unfortunate "bug", I guess. Support areas will all be effected by this change.

As a workaround, you can actually click the "Back to Forum Index" or "Back To Video-SL General Discussion" links in the Discussion Toolbox to achieve the same result.

And FYI, this thread was initially about the main heading navigation (News, Blog, Products etc.) which is why I was confused by your post :)

Just to elaborate... The text is visible, but it is word wrapped into two lines, that's why I can only see a few pixels from "playlists" and "forum", they are in the second row.

Opps...sorry about stepping on everyone else's topic. My apologies.

Thanks Eru for looking at my issue anyways :)

Any news on.this? Website really doing my head in on access to the forum now.you have even got rid of the forum link in the pages and replaced it with product info. I guess ur makin it harder for people to find the forums. I hope you fix this.

Are you still having this problem outside of the Off-Topic Discussion Area LJ_Woolsey? Apart from that area - which is obviously under a new design beta, the forum link SHOULD be there. What browser and operating system are you using?

Still happening on my Droid browser.

LJ_WOOLSEY, our websites have never officially supported small screen devices like mobile phones.

We plan to make a proper mobile version of the website one day but until then we're concentrating our efforts on the larger base of users that browse from devices with larger screen resolutions.

Lol that dont make sence when for years your site has worked on mobile phones. When your at a gig and have problems its the phone your going to use. Well its a shame. Not sure what you have gained from this? Look foward to maybe one day it working again.