Websites Discussion

Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

cant complete survey

doqbo4 10:03 PM - 10 February, 2011
When i take the survey on some of my answers the green check dosent show up and i cant submit it. help would be greatly appreciated. Thank you
Serato
adrian w 12:36 AM - 11 February, 2011
Hi Doqbo4

Thanks for the report, what web browser are you using to do the survey?
doqbo4 8:51 AM - 11 February, 2011
Hello Adrian

I am using internet explorer 8
DJ_X_Trodinaire 6:50 PM - 12 February, 2011
was there a submit? button? i thought it was just the check marks :/
DJ Prinvale` 7:55 PM - 13 February, 2011
lol I made this same post a while back. Someone at Serato doesn't like submit buttons.
Serato
adrian w 8:56 PM - 13 February, 2011
Hi guys,

@Doqbo4 thanks for the heads up, seems there is a problem there - unfortunately isolated to IE8 - we're taking a look at it now, keep an eye on the thread for an update.

@DJ_X_Trodinaire No submit button, the checkmarks submit individually at the moment, but we're considering changing up the process for future survey's as it is a bit more traditional to have a submit button. We're certainly not hating on Submit buttons DJ Privale - they've done so much for us.
DJ Prinvale` 9:43 PM - 13 February, 2011
hahaha :D
Serato, Support
ChrisD 11:41 PM - 13 February, 2011
Doqbo4, the IE8 should be fixed now.

Could you please try again and let us know how you get on.

Thanks.
doqbo4 1:33 AM - 25 February, 2011
I just finished the survey and it worked all the green checks are there. Thanks for the help
Serato
adrian w 1:34 AM - 25 February, 2011
No worries Doqbo4 - thanks heaps for the tip, it highlighted a small bug so much appreciated!