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I need an update of Pitch 'n Time that works on G5 PPC Mac

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
soundeditorial 9:33 PM - 18 January, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolshd
Computer: mac
OS Version: 10.4
---

Similar issue to a recent thread. I downloaded the latest version 2.5.1 to update the 2.2 version, and I receive a message that there were "errors in the installation" and to try again. No success on multiple attempts.

PowerPC G5 Dual 2ghz
2gb RAM
10.4.11

Protools 7.3.1cs2
latest Ilok Pace drivers installed.
Serato, Forum Moderator
Michael R 4:29 AM - 25 January, 2011
Hi soundeditorial,

Can I please get you to try the following:

1) Open Finder and go to the Macintosh HD -> Library -> Receipts folder. In here you'll see the Pitch 'n Time Pro 2.5.1 Installer.pkg file - delete this.

2) Go to the Macintosh HD -> Library -> Application Support -> Digidesign -> Plug-Ins folder. In here you'll see the Pitch 'n Time Pro.dpm file - delete this.

3) Run the Pitch 'n Time Pro installer again.

Please let me know if the helps or not.

Thanks.
soundeditorial 2:51 PM - 25 January, 2011
In the receipts folder, I didn't find the installer.pkg. However, I found and deleted these other two
Pitch 'n Time Manual.pkg
Pitch 'n Time PlugIn.pkg

There was no Pitch 'n Time.dpm in the Digidesign-->Plug-Ins folder (maybe the installer deleted it before it had hung up originally?)

Then I retried installing and it completed without any further issue.

Thanks
Serato, Forum Moderator
Michael R 2:22 AM - 2 February, 2011
Hey soundeditorial,

I'm glad to hear you got it working, thanks for letting me know how you did it :)