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STOLEN ILOK, NEED FULL LICENSE NOT TEMP,,,
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STOLEN ILOK, NEED FULL LICENSE NOT TEMP,,,

Product
Pitch 'n Time LE
Version
dont-know
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
BKLYNSHAWN 7:25 PM - 15 July, 2010
Product: pitchntime-le
Version: dont-know
Platform: protoolshd
Computer: mac
OS Version: 10.5.8
---

MY ILOK WAS STOLEN AND I HAVE A TEMP LICENSE THROUGH DIGIDESIGN AND IT EXPIRES SOON. AND I DON'T KNOW HOW TO EVEN BEGIN TO GET A NEW LICWNSE. I PAID A LOT FOR THIS WHEN IT CXAME OUT AND I RELY ON THIS TOOL... PLEASE CONTACT AS SOON AS POSSIBLE. THANK YOU AND HAVE A GREAT DAY.
Serato, Forum Moderator
Michael R 10:39 PM - 15 July, 2010
Hi BKLYNSHAWN,

Have you started the RMA process with Pace for your stolen iLok? If so, can you please give me your RMA number and I can replace your Pitch 'n Time LE license.

Thanks.
BKLYNSHAWN 10:51 PM - 15 July, 2010
THANKS FOR THE RESPONSE AND YES I DID START A RMA PROCESS. THE RMA TRACKING ID is SI1489889.
BKLYNSHAWN 10:52 PM - 15 July, 2010
and P.S. Sorry about the all caps. Bad habit I'm not shouting at all :)
Serato, Forum Moderator
Michael R 12:54 AM - 16 July, 2010
No worries ;)

Ok, I've sent a new license to your iLok account. You can log in to www.ilok.com and download the license to your new iLok key.
BKLYNSHAWN 10:40 PM - 19 July, 2010
Thank you very much i really appreciate everything you did and your customer service is great ! I don't often say this but this makes me definitely want to spend more more with you guys :-)
Serato, Forum Moderator
Michael R 3:11 AM - 21 July, 2010
Thanks, I'm glad we could help you out :)