Software help archive

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Can I transfer the iLok licence ?

Product
Pitch 'n Time Pro
Version
2.4
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
Nick T 10:31 AM - 4 July, 2010
Product: pitchntime-pro
Version: 2.4
Platform: protoolshd
Computer: mac
OS Version: 10.4
---

I am trying to bring all my plugins onto one iLok to free up USB portals on my Mac. I have 2 iLok accounts and want to transfer pitch n time from one to another. It says I need your permission. Can you help?
Serato, Forum Moderator
Michael R 3:07 AM - 5 July, 2010
Hi Nick T,

I've taken a look at the pending transfers awaiting our approval on www.ilok.com and it tells me there are none. When did you initiate the transfer?
Nick T 4:44 PM - 5 July, 2010
Hi

I haven't requested it yet - the caution was in the notes field on my iLok account. Do I just go ahead and try to transfer it?

Many thanks
Serato, Forum Moderator
Michael R 9:29 PM - 5 July, 2010
Ah ok :) Yes, you can initiate the transfer. What then happens is we receive an email from Pace, and we email the user asking for their serial number to validate the transfer. As you've already contacted us and I can see your serial number registered against your profile you don't need to give us anymore info, so I can approve the transfer :)
3:28 AM, 6 Aug 2010
This help request has been closed due to inactivity.