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New post count incorrect

msoultan 7:22 PM - 9 May, 2010
When you're looking at the main forum directory, it shows how many new posts there are in a particular forum - this number is incorrect. The reason I know this is because one forum said there were 111 new messages, but when I went into that forum, there was only 1 new post in a message thread that had 111 messages (including that 1 new post).

Just thought I'd letcha know.

Thanks!
Mike
DJ Dub Cowboy 10:12 PM - 9 May, 2010
I've had this issue for a while
Serato
dave 11:40 PM - 9 May, 2010
Yep, and we're working on this now (honest!). Sorry it's been buggy for ages.
msoultan 1:14 AM - 10 May, 2010
No biggie - I just thought I'd letcha know..

thanks,
Mike
nik39 9:17 PM - 10 May, 2010
Buggy for ages? You mean eons... :-P
Serato
dave 12:15 AM - 11 May, 2010
Possibly :)
msoultan 12:15 AM - 11 May, 2010
seems to be working correctly now...
Serato, Support
Matt G 9:00 AM - 11 May, 2010
Quote:
seems to be working correctly now...

it happens intermittently, depending on a few different conditions. the message count stuff is complex. really big data sets, so it requires some magic to keep it all up to date. sometimes it fails :)
nik39 9:02 AM - 11 May, 2010
I think one way to make it fail is if you trigger the "mark discussions as read" in one area.