Software help archive

A read-only archive of old serato.com help threads.

My Crates Disappeared

Product
ITCH
Version
1.5
Hardware
Numark NS7 + Numark NSFX
Computer
Mac
OS
Platform
-
SpeakEZ 7:36 AM - 21 March, 2010
Product: itch
Version: 1.5
Hardware: numark-ns7||numark-nsfx
Computer: mac
OS Version: 10.5.8
---

Crates gone, including "recorded" crate.
Numark, Support
sbangs 6:59 PM - 21 March, 2010
Hello where is your music located?
SpeakEZ 12:57 AM - 23 March, 2010
I am running a MacBook, so Itch is reading from my iTunes library, in /user/music/iTunes/iTunes Music. As far as Itch is concerned, any libraries or directories it may created upon installation are the defaults, although I'm not seeing where they are.
SpeakEZ 5:59 AM - 17 April, 2010
I've not yet received an answer to this question.
Numark, Support
sbangs 12:09 AM - 20 April, 2010
Hello sorry for the delay it sounds like your database file may be curupt, have you tried renaming it and creating a new database?
Im going to flag this topic to dev.