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Serato Crashes on attemping to open
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Serato Crashes on attemping to open

Product
Scratch Live
Version
1.9.2
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
DAN_LDN 11:30 AM - 17 March, 2010
Product: scratchlive
Version: 1.9.2
Computer: mac
OS Version: 10.5.4
---

I recently downloaded a beta of Serato Scratch Live v 2.0. and it worked fine for a week.

After I had tested it with the hardware and it worked, the next day it wouldn't open when tried to start the application, it would start to read the crates and then crash.

I don't use a hardrive, it is run off my itunes.

my Mac is 10.5.4 Leopard


I then tried to install Serato Scratch Live v 1.9.2 but it still continued to crash immediately on opening.

i can't even access my folders 'ScratchLiveBackup' or 'ScratchLive' as they crash too!

Could you please help


Thanks

Dan


Rane, Support
Shaun W 5:04 PM - 17 March, 2010
Try this:

Close SSL

Open your Macintosh hard drive.

Open your User Home folder

Open your Music folder

Open the ScratchLIVE folder

Locate and rename the History folder to Old_History

Locate and Rename the databaseV2 file to Old_databaseV2

Open your external hard drive

Open the _ScratchLIVE_ folder

Locate and Rename the databaseV2 file to Old_databaseV2

Restart SSL and allow the library to load (it may take a while as SSL rebuilds the databaseV2 file)

After SSL finishes loading, retest your system


Any luck?
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.