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Moved files to internal drive lost cue points

Product Scratch Live Hardware Rane TTM 57SL Computer PC
Version 1.9.2 Platform - OS Windows XP
DJ Tapout 6:58 PM 16 March 2010
I relocated my file from external drive to my internal drive and now i have lost all my cue points
how can i get the cue points back
Zach S 5:33 PM 17 March 2010
Hello Tapout,

The cue points are stored in the actual song files so wherever they go that information should go with it.

Prior to moving your files from your external to your internal, if you opened SSL without your external plugged in did you see any files/crates in SSL?

My guess is SSL relocated some duplicate files which never had cue points added to them.

If you go to the exact location you moved the files to and import a file you know had cue points in it from there, do the cue points show up?

Do you still have the files on your external?

If so, do these files still have cue points?
DJ Tapout 7:06 PM 17 March 2010
yes cue points show up if i import from external
but once i copy them to internal and import cue points are gone

i am wanting to leave all my music on external and put my videos on internal
Zach S 9:27 PM 17 March 2010
Oh I see... your moving video files.
What type of files are they?
Know that the only video files that store info, such as cue points, in the actual files are MP4s.
If they are .mov, .avi, or some other video format that information is stored in a Metadata folder located in the _ScratchLIVE_ folder on your external.

With that said, try copying the Metadata folder from the _ScratchLIVE_ folder on your external to the ScratchLIVE folder on your internal drive.

Any luck?
DJ Tapout 10:03 PM 17 March 2010
yes they are all mp4 files i have not tried to move the Metadata folder to internal drive yet i will try that tonight or tomorrow
Zach S 4:36 PM 18 March 2010
Hm.... mp4s should be saving their info to the actual file?

I suppose try moving the metadata folder anyways.
Let us know your findings.
VJ Justin Allen 6:28 PM 18 March 2010
Zach,

I was trying the same thing and am having the same issues. I moved my files form an internal to an external drive and I also use iTunes as well. It was also moved to the external.

I opened up iTunes first and then when I opened up ScratchLive it found my files but all of my cue points were gone.

It seems to have just created a new scratchLive folder on my internal.

How do I direct it to view the external scratchlive folder instead?
Zach S 7:24 PM 18 March 2010
Justin,

In your case you need to move the Metadata folder located in your ScratchLIVE folder on your internal drive into the _ScratchLIVE_ folder on your external drive.
VJ Justin Allen 7:38 PM 18 March 2010
I did do that. I actually copied the entire scratchlive folder over there.

I must be missing a step somewhere.
VJ Justin Allen 7:40 PM 18 March 2010
OK I saw what I did...I had a file scructure of music/scratchlive as well as music/itunes

I moved the scratchlive folder outside the music folder and when I opened it ip I had cue points.

However it seems like I need to reanylyze all of my files now
VJ Justin Allen 7:48 PM 18 March 2010
I rescanned the id3 tags and still need to reanalyze 4500 files.
Zach S 8:37 PM 18 March 2010
If you load these files onto the virtual deck do you see the wave forms?
VJ Justin Allen 8:39 PM 18 March 2010
I do see the wave forms but they load very slowly...kinda like scrolling across the screen.

Unlike when they are all analyzed and they just "pop" up.
Zach S 11:51 PM 18 March 2010
Ok.. so you must have 'auto fill overviews' selected in the Library tab of setup.
It sounds like the metadata folder didn't bring your overviews.
That is weird?

Just to be clear... you moved the ScratchLIVE folder from your internal drive to the root of your external correct?
Did you add an _ at the beginning and the end of the ScratchLIVE name so it read _ScratchLIVE_?

This is essential.
VJ Justin Allen 11:55 PM 18 March 2010
Zach,

Yes and yes

And autofill overviews is NOT selected.
VJ Justin Allen 11:56 PM 18 March 2010
Hm just wondering.

I went from leopard to snow leopard and in the process updated my iTunes library as well. Thinking that shouldn't make any difference but wanted to mention it.

Also I started from 1.9.1 as well.
VJ Justin Allen 6:01 PM 19 March 2010
Zach,

I went ahead and reanalyzed all the files...but have still lost most of my cue points.

It did not begin to rebuild however.

I am going to start the process over on Monday (this is a spare external so no harm done...just trying to figure this out)

Any suggestions?
Zach S 6:18 PM 19 March 2010
I just remembered that you will need to drag/drop the metadata folder located in the the _ScratchLIVE_ folder (the one you moved from your internal) directly onto the 'relocate lost files' tab.

So.. once everything is moved to the external give that a try:)
VJ Justin Allen 7:27 PM 19 March 2010
How do you do that Zach?

Use the file menu and import it into scratchlive? and then drop it there?
Zach S 3:53 PM 23 March 2010
Click the 'files' window, locate the Metadata folder in the files window, and drag/drop directly onto the 'relocate lost files' tab.
VJ Justin Allen 5:19 PM 23 March 2010
I tried that and it did not work. It would not drop on to it.
Zach S 7:26 PM 23 March 2010
It might be best if you called us when your in front of your computer and have internet access so we can do a webex meeting over the phone:)
--> scratchlive.net
VJ Justin Allen 7:36 PM 23 March 2010
OK I'll do that when I get back home. Thanks.
HurricaneDJ 11:37 PM 23 April 2010
Im having the same problem.. Moved Itunes Library to a new bigger cloned internal and off the External... Now my Videos have no Cue Points or Loops :-(

Any luck solving this..

Macbook Pro/Serato 2.0
VJ Justin Allen 1:00 AM 24 April 2010
HurricaneDJ It's solved in this thread...look at the bottom of it. Works perfectly!

www.scratchlive.net
10:31 PM, 4 May 2011
This help request has been closed due to inactivity.

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