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no sound output/USB problem
A read-only archive of old serato.com help threads.

no sound output/USB problem

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Landau 2:19 AM - 25 January, 2005
I installed serato software and installed the drivers and it seemed to work fine. I started the program and calibrated the turntables. However, when I dropped a sample mp3 in the player, it plays the file with no output. Serato reads the record movement perfectly so everthing seems peachy. The LED meters are going but no audio is being sent to my soundcard (Maudio delta 66).
I've also noticed that every time I reboot or unplug the device from the USB port, the computer does not recognize Serato and I have to reinstall the drivers. I downloaded the update (1.2) but I doubt that has little to do with the fact that my computer really dislikes the drivers for some reason. I am using a 10' USB Cable because my turntables are not next to my computer. Should I try a power supply or would that even matter if Serato had already recognized the device and worked except no output.

PLEASE HELP!!

WIN XP (SP2)
P4 3.2 GHz
512 RAM
MAUDIO DELTA66
Landau 2:48 AM - 25 January, 2005
update:
plugged the unit in with a 9v 500mA power supply. still the same problems. tried other usb ports. everything is updated and running fine. this thing is not working... =(
R Capone 3:13 AM - 25 January, 2005
I don't know if this is the same problem but when I play a file i just get a loud tone. the music file plays and everything on the screen but just htis loud tone

a reguar cd plays fine
dj synystr 3:33 AM - 25 January, 2005
first try a new usb cable i had the issues with it not recgonizing the ssl box. also your sound will come out of the mixer. ssl doesnt use your sound card on your laptop or pc its playing off of.
m0rph! 4:18 AM - 25 January, 2005
Quote:
I am using a 10' USB Cable because my turntables are not next to my computer.

From the manual: Use the supplied USB cable, longer lengths are not recommended.

So first thing's first... try a new USB cable as synystr suggests, but use one of the same length as the one provided in your SSL kit (I believe it's only about 6' long). You'll have to rearrange your setup so that the cable will reach your PC, but you gotta do this in order to successfully troubleshoot. Does it work now?
Landau 4:33 AM - 25 January, 2005
Quote:
also your sound will come out of the mixer. ssl doesnt use your sound card on your laptop or pc its playing off of.


whoah wait a minute. what do you mean. there's nothing in the manual that indicates that. How the hell does SSL make sound then and where does it go, and how do I hook itup properly then?
thanks!
Serato
Josh 4:34 AM - 25 January, 2005
the layout diagram on pg. 3 should show it pretty clearly...
Serato
Josh 4:35 AM - 25 January, 2005
The interface is the soundcard in other words.
Landau 4:40 AM - 25 January, 2005
...and im a fuckin dolt...I didn't understand that the signal was fed back to the mixer! and its working!
m0rph! 4:45 AM - 25 January, 2005
Been there... done that (as most of us on the board have)!

Welcome to the SSL Revolution! :-)
Revolutionary 4:49 AM - 25 January, 2005
Quote:
Welcome to the SSL Revolution! :-)

*Playing Voodoo Child* ;)