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white label music files makes itch and computer perform slower

Product
ITCH
Version
1.2
Hardware
Denon DJ DN-HC5000
Computer
PC
OS
Platform
-
Dj Paul Sacco 7:33 PM - 31 January, 2010
Product: itch
Version: 1.2
Hardware: denon-dn-hc5000
Computer: pc
OS Version: win7
---

after loading white label into a folder on my hard drive then creating a crate for the white label songs I noticed my computer runs slower and itch pauses from time to time. its like the computer is doing some intensive task that requires lots of computer resources. another thing is that when I open the folder that the white laber songs are in it takes 2 or 3 minutes for windows 7 to read everything in that folder.

To figure out what was up with this i deleted all of the white label songs off of my hard drive and deleted white label crate from itch. Uninstalled itch and reinstalled itch. Result everything is great now.

I did more research by installing itch ver 1.5 on my mac mini. White label did not effect the mac mini. Is it because it's a mac or version 1.5 has a fix for the white label issue that i have on my pc?
thanks Paul
Serato, Forum Moderator
Michael R 12:03 AM - 8 February, 2010
Hi Paul,

Certain folder views in Windows Explorer will scan MP3 file tags (ID3 tags) and present certain information (artist, album, track name etc) in columns.

Whitelabel audio files store the high quality audio data in a custom ID3 tag so it could be that Windows Explorer is reading all tag information into memory when it scans the files. Given the sizable nature of the audio data this could definitely cause some sluggishness.

I would suggest changing the folder view to a simple icon based view rather than the 'details' view that some displays extended information about the files. This setting can be specified per folder so it will only affect the folder that contains your Whitelabel audio files.
1:20 AM, 2 Aug 2010
This help request has been closed due to inactivity.