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Preview Player is stuck loading..
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Preview Player is stuck loading..

Dug.E.B 12:54 AM - 9 November, 2009
Hey guys, when I try to preview songs now it opens the preview player window and displays "whitelabel is loading preview player". Ive waited for all the songs I tried to preview but it stays stuck on loading.. Whitelabel.net is still enabled on my pop up blockers, so Im not sure what changed on my computer since the player was working for me in the past. Anyone have this problem before, or know how to ge around this?
Serato
dave 10:05 PM - 11 November, 2009
Hi Dug.E.B - what browser and version are you using?

Mac or PC?
Dug.E.B 1:47 PM - 17 November, 2009
Hey Dave, Iam using Explorer8 with Windows xp version5.1 on my Eee PC.
Serato, Forum Moderator
Eru G 7:42 PM - 17 November, 2009
Hi Dug.E.B

I've tested the preview player using Internet Explorer 8 on Windows XP and haven't been able to reproduce the problem. Were you having trouble previewing any release in particular ?

Thanks
Dug.E.B 2:24 AM - 19 November, 2009
Hmmm..? Well I appreciate you tryin to replicate it for me Eru G, but Im not suprised you couldnt because it worked great for me the first couple months Ive used Whitelabel. Im just wanderin what I changed on my computer in the past three weeks to create this problem. To answer your question, it doesnt seem to be any songs in particular, Ive tried to preview 20-30 different ones.
Serato, Support
ChrisD 3:53 AM - 19 November, 2009
Do you have a different web browser installed on your computer? If so, as an experiment could you try it please.