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Some whitelabel emails are going to spam (gmail)

DJ Prinvale` 4:03 PM - 6 October, 2009
Just a heads up. They came from

Island records
Tuff Gong / Ghetto Youth

basically ones that didn't get sent from whitelabel.net. I never marked them as spam before so google must have updated the filters.
Serato, Support
ChrisD 9:24 PM - 6 October, 2009
Thanks for the info Prinvale.

To some extent that's beyond our control unfortunately. But you can help by clearly marking the emails as 'not spam'. This will teach Gmail's spam filters to trust mail coming from those senders.
DJ Prinvale` 3:59 PM - 7 October, 2009
yeah I figured it was not whitelabels problem, more of a heads up for the users :)


and I did mark them as not spam now :)