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i can't find the mp3 file

Dj Decap 5:10 PM - 12 September, 2009
i downloaded some songs from whitelabel but i don't know where the file went. does anyone know where i can find the file?
Serato, Forum Moderator
Michael R 11:44 PM - 20 September, 2009
Hi Dj Decap,

Your files will download to where you have set your web browser to save them to. Open the preferences for your browser to see where it is saving you files and change it if you wish :)
Dj Decap 3:31 AM - 22 September, 2009
thanks, but i will have to do a little move investigating. i cant seem to find my downloaded files, i thought that i was going crazy, i even asked someone incase i was doing it wrong and they couldnt even find it.
Serato, Forum Moderator
Michael R 5:21 AM - 24 September, 2009
Are using PC or Mac?
Dj Decap 1:45 PM - 26 September, 2009
PC, but i figured it out now. thanks alot
Serato, Forum Moderator
Michael R 4:03 AM - 1 October, 2009
Great to hear :)
mcjune 7:00 PM - 7 October, 2009
Hi, I'm trying to change were my download goes, but cant find the preference for my brower. When I download music from whitelabel it goes to windows media and I dont want it to go there. what can I do.
Serato
dave 8:41 PM - 7 October, 2009
What browser are you using mcjune?
mcjune 12:49 AM - 16 October, 2009
I'm using MSN
Serato, Forum Moderator
Michael R 2:02 AM - 16 October, 2009
Hi mcjune,

When you click to download a whitelabel file do you get a pop up window in your browser asking if you want to open or save the file?
mcjune 1:41 AM - 17 October, 2009
The pop up window dont stay long enough 4 me to save it 2 my music. The window show 4 a sec. The pop up window stays 4 me when I use it in the internet explorer browers, but most time I'm on MSN.
Serato, Forum Moderator
Michael R 8:34 PM - 19 October, 2009
Hi mcjune,

I'm afraid MSN Explorer is not a supported browser, hence why you will be having this problem. The supported browsers are listed here -> www.whitelabel.net (click link)
mcjune 9:46 PM - 19 October, 2009
Thank, I will just keep useing Internet Explorer.