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Serato frequently freezes on DDJ-SB

DJ Zulu 9:57 PM - 29 January, 2015
I'm getting very frustrated with my Serato-DJ fully licensed software via my Pioneer DDJ-SB, while I know that it's a starter controller, it should be able to do what it's supposed to do. My left platter frequently freezes up. I have the latest software, drivers and it's on my MacBook Pro. I have attempted everything to get this troubledshooted to no avail so far. Somebody PLEASE help on this!
11:33 PM, 3 Feb 2015
DJ Zulu attached a file: 20150203_182728-1.jpg
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Serato, Support
Micah G. 3:31 AM - 11 February, 2015
Hey DJ Zulu,

Hit up support, and we can help out with that. Start a help request here - serato.zendesk.com

Cheers,
Micah