Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Relocate Files Not Working on 1.7.1

romch 4:50 PM - 25 November, 2014
I just merged two databases and I moved my files from an external drive to an internal drive. I keep trying everything suggested to get serato dj to recognize my lost files, but nothing works. Are there any known bugs with this? All my crates show up fine, but the music is all missing (orange color). I've tried using the relocate files button, tried dragging folders where the music is located onto the relocate lost files tab, but nothing works. Any ideas?
romch 7:04 PM - 25 November, 2014
So, I closed doen Serato DJ and decided to try running the files through SSL. And it worked! So, not sure what's going on with the relocating files in Serato DJ, but it worked when putting it through a version SSL 2.5.0.
Serato, Support
Micah G. 1:58 AM - 19 December, 2014
Hey romch,

Start a help request so we can look into that for you. Do that here - support.serato.com

Cheers,
Micah
romch 1:48 AM - 5 February, 2015
Got it fixed
rolymaz 5:19 AM - 1 August, 2015
In case anyone else is battling to get this working, try playing with the permissions on your music folders.

I managed to relocate lost files by giving the Everyone User full control permissions on all my music folders.