Hey,

I recently bought a new Pioneer DDJ SB and installed Serato DJ Intro. The problem is that it won't recognise my controller. It displays message DEVICE DISCONNECTED. Help.

I was given this work around....

We have discovered an issue with OS X Mavericks 10.9.2 and some Pioneer hardware, where on connecting the hardware, the device name is not displayed to the OS correctly, therefore not allowing it to connect. Pioneer & Serato are currently investigating this, but there is a valid work around. Please follow the steps below:

1. Connect/power on hardware
2. Open Audio MIDI setup > Window> Show MIDI Window
3. Re-set the Change Configuration drop down from 'Default' to 'New Configuration'

only problem is, is i have no clue where the open audio midi set up is located. i have the 14 day trial for sera to dj as well as sera to dj intro and I'm looking to work around on both please help me out if you can...