Serato DJ Pro General Discussion
Serato DJ 1.3 Quit unexpectedly
Talk about Serato DJ Pro, expansion packs and supported hardware
Serato DJ 1.3 Quit unexpectedly
Dj Phivestar
2:28 AM - 16 July, 2014
Macbook Pro
Retina, 15-inch, Late 2013
Processor: 2GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel Iris Pro
Serial Number: C02LW14ND56
Software OS X 10.9.3 (13D65)
Serato DJ has quit several times while I was in the middle of a set. I was running Serato video, and using the Rane sixty two mixer. I need to resolve this problem asap so that I don't jeopardize my current residency.
Retina, 15-inch, Late 2013
Processor: 2GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel Iris Pro
Serial Number: C02LW14ND56
Software OS X 10.9.3 (13D65)
Serato DJ has quit several times while I was in the middle of a set. I was running Serato video, and using the Rane sixty two mixer. I need to resolve this problem asap so that I don't jeopardize my current residency.
Jason.S
2:32 AM - 16 July, 2014
Hi Dj Phivestar,
Thats no good! We would love to help out- the best way to get in touch with our support crew for some assistance is opening up a help request here; support.serato.com
They will get back to you as soon as they can and take a look into it,
Thanks for getting in touch!
Jason
Thats no good! We would love to help out- the best way to get in touch with our support crew for some assistance is opening up a help request here; support.serato.com
They will get back to you as soon as they can and take a look into it,
Thanks for getting in touch!
Jason
Samuel S
3:05 AM - 16 July, 2014
Does this happen using the latest update, Serato DJ 1.6.3? With latest drivers installed and latest firmware updated for your mixer?
serato.com
sam.
serato.com
sam.
Dj Phivestar
6:59 AM - 25 July, 2014
I have the crash reports, but where is the attach file button? I dont see a way to attach anything in here?
Dj Phivestar
8:04 AM - 26 July, 2014
I have been Trouble shooting this issue... I put Serato DJ on no sleep mode in the finder, and deleted all the corrupt files. It still crashed on me tonight. After that crashed i turned off the izotope pitch and time... the program did not crash again. I will try this again tomorrow night. If it was the izotope plugin that was causing the crashes... will this be fixed? The pitch and time was awesome.
Samuel S
3:21 AM - 27 July, 2014
Hey there, sorry this is a thread in the general discussion area and not a tech support request which is why you can't attach files. I'd recommend you talk to the support team so they can help you out and find out what's wrong - serato.com
sam.
sam.
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