Hi Shane,
What controller are you using? Most (not all) controllers have the ability to go between 8%, 16% and 50% pitch ranges, combined with Pitch 'n Time DJ that's 100% of an available tempo value to use, pretty extreme if you ask me. Let me try to clear things up though, you might be confused between a keylock feature and pitch range.
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It says it will allow for EXTREME time and pitch changes, but it doesn't do anything more than the program serato already does.
Not true, the sentence you are referring to states that it is able to keep it's key
while you are speeding up and slowing down your track to extreme levels (drastic adjustment of the tempo slider on your controller).
"Pitch ’n Time DJ allows you to speed up or slow down your track to extreme tempo values while maintaining its key perfectly, with the highest quality and definition of any available software".
It does not mention that it gives you the ability to adjust your track in extreme values if your controller can not already do so, it says Pitch 'n Time maintains the key perfectly. Pitch range in Serato DJ is hardware dependant and varies on each controller. Pitch 'n Time is a high quality keylock algorithm, that replaces the original keylock in Serato DJ, not the pitch range of the controller. If your controller is only capable of a certain range, Pitch 'n Time DJ can not modify that.
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I contacted Costumer Service and they basically told me I am out my money, and that Pitch and Time expansion never claims to increase to Extreme Time or Pitch, that it only allows for the pitch to remain at a constant.
Yes this is true, we never claimed that.
The feature is a keylock, which has the functionality of what you described (keeping the track in key). Pitch 'n Time is a high quality keylock upgrade if you are into slowing and speeding up your tracks. Serato DJ already has a built in keylock yes, but you are paying for the upgraded pitching algorithm of our award winning Pitch 'n Time software.
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This is complete BS, as Serato did not change a bit after install, Nothing was noticeable
Make sure you activate Pitch 'n Time DJ in the Setup screen so it will enable the expansion pack, then press the keylock button on the virtual deck (you will notice the icon switch from a musical note to the Pitch 'n Time logo) to enable the advanced keylock.
Regards
