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de activation of laptop

jay dyson 4:51 PM - 31 December, 2013
need help please to de activate computer i have bought serato but on activating on web site its asking for product key......... please help
JJuk 9:56 PM - 23 May, 2014
I have paid for my licence, I cant get this to work properly when I use a external drive, its so very unprofessional that Serato will not respond to my request for HELP.
I have sent untold emails to them, what is wrong with them I thought they had professional standard, is it just the money they want, and no after care for the customers????
Serato, Forum Moderator
Samuel S 4:15 AM - 31 May, 2014
Hey guys,

I'm really sorry no-one has replied. Have you checked your junk/spam folders for replies from our team? I have seen some replies go missing like this recently.

I'll DM you both individually to help you out with this.

Sam.