Software help archive

A read-only archive of old serato.com help threads.

DJ Controller wont connect to pc.

Product
ITCH
Version
2.2.2
Hardware
Pioneer DJ DDJ-S1
Computer
PC
OS
Platform
-
ivanh 5:08 AM - 6 December, 2013
When I attempt to connect my DJ controller to my computer it wont connect or when it does it only connects for a second literally and then disconnect. Turntable display is shown on my screen for a second and then dissapears. DJ controler is only on standby mode when ITCH is open.
Serato, Support
Karl Y 2:52 PM - 9 December, 2013
Hi Ivan,

can you please follow trough this guide first:
serato.com <- click

and if that does not help please let me know.

It's likely some MIDI conflict is happening on your computer, distorting the handshake we use to connect to a supported MIDI controller like the Pioneer DDJ-S1.


Cheers

Karl Y
8:06 AM, 24 Dec 2013
This help request has been closed due to inactivity.