Software help archive

A read-only archive of old serato.com help threads.

serato doesn't save my setting

Product
ITCH
Version
dont-know
Hardware
Pioneer DJ DDJ-S1
Computer
Mac
OS
Platform
-
natush85 4:24 PM - 21 November, 2013
hey there'

im having a problam in the last month, suddenly serato stoped saving my changes like setting a color to each song, editing its name.. it only updated when i load the song to a deck. then the color is shown up and the name of the song changes to what i edit.
again its only the songs i puted in the last month. everything was fine until then.

natali
natush85 4:40 PM - 21 November, 2013
if i doubleclick on the song it automaticlly changes to what i edit too..not only if i load it to the decks.

sorry about my english :\
Serato, Support
Micah G. 8:20 PM - 21 November, 2013
Hi natush85,

It sounds like you need to rescan your ID3 tags. To do that follow these steps:

Disconnect DDJ-S1 > Open ITCH > Files > Drag & drop library onto 'Rescan ID3 Tags'

Let me know how that goes :-)

Cheers,
Micah
8:04 AM, 6 Dec 2013
This help request has been closed due to inactivity.