Serato Software Feature Suggestions

What features would you like to see in Serato software?

Native support of Denon DN-HC4500 19" controller on SDJ

helipilot 7:07 AM - 9 October, 2013
Dear Serato team,

We kindly ask to port the existing support of Denon DN-HC4500 controller as it has been implemented in SSL to Serato DJ.

There is a massive number of SSL/DN-HC4500 users that jumped on Serato's platform since SSL was the only professional choice back in time for HC4500. Moreover the majority of them used SL1 boxes since again at those early years was the most affordable option as a h/w dongle, so as for SSL to work.

So, provided that Serato will port DN-HC4500 support on SDJ this inevitably means indirect income from SL2 or the other h/w dongle options supported from SDJ.

Serato DJ must have a serious 19" controller as an option because there is a massive segment out there still working on 19" DJ rigs (either mobile dj's, tight space environments etc) and inevitably DN-HC4500 is if not the best, one of the best of its kind h/w controllers for this market.

It's a clear business opportunity.

Thanks in advance for taking into serious consideration this request.

Best regards.
musiclee 8:37 PM - 10 October, 2013
i second this suggestion/request and would LOVE to see this happen

i own 2 of the Denon 4500 units, and they are AMAZING to say the least,

the 4500 compliments my Rane MP25, and SL3, very well,

as i now use SSL, i would love to be able to continue to switch tracks, cue, play, ff, rew, etc on SDJ once i switch over, (without having to touch my laptop)

i am willing to pay for this feature if need be and i'm sure other 4500 owners would as well
DJ-DeReS 1:59 PM - 13 October, 2013
I agree with all the above posts...

The Denon DN HC-4500 DESERVES to be supported, as well as all the loyal Serato users who have spent top dollar for high end rock solid 19" controllers
DJ DoubleA 3:36 PM - 14 October, 2013
Add me to the list.
musiclee 4:03 PM - 15 October, 2013
Scott,

thanks for considering support
as you see i'm not the only one who wants this,
i am sure there are tons more people out there who have not posted
this is probably because they are still using SSL, until their SL's get supported in SDJ

this 4500 is the only thing missing, after SL support

fingers crossed, let's keep hoping...
musiclee 1:46 PM - 16 October, 2013
it's looking promising...

SERATO, Scott & company

it seems DENON is willing to update 4500 or create an XML mapping (minus the TEXT display)

from Denon rep. on their forum:
"We hope to issue a XML mapping file for the HC4500 using Serato DJ, but it will be without display TEXT since this only comes from Native support by Serato."

so SERATO, can you get in touch with Denon and add the TEXT display. ??

seems this will be the only thing missing, which of course is very important
helipilot 7:17 PM - 16 October, 2013
Quote:


We kindly ask to port the existing support of Denon DN-HC4500 controller as it has been implemented in SSL to Serato DJ.


Yes, text display is of paramount importance and this what native support means.

Scott we keep our fingers crossed...
musiclee 9:40 PM - 16 October, 2013
we will be forever indebted to Scott S. if he can make this happen :-)
musiclee 2:23 PM - 23 October, 2013
I wish I was a fly on the wall @ the Serato headquarters. :-)
J.J. 11:58 PM - 27 October, 2013
The DN-HC4500 is the 19" standard. Please add Serato DJ support like in SSL.
musiclee 12:39 AM - 28 October, 2013
I would pay for this full support, title text, full mapping, $100

PLEASE !!!
helipilot 3:16 PM - 28 October, 2013
Quote:
The DN-HC4500 is the 19" standard. Please add Serato DJ support like in SSL.


100% True, the best 19" controller out there.

Come on Serato team, include DN-HC4500 in your plans for Serato DJ.

It is so obvious that you need to have at least one 19" controller in place for your leading product and the best h\w out there is the good, old HC4500...

Say something !
DJ Trice 1:27 PM - 29 October, 2013
+1
musiclee 2:11 PM - 29 October, 2013
so i asked in Denon forums the status of XML , mapping for 4500 (minus text display)

and answer was, "Support is not available unit Serato first supports the SL-Rane devices."

not sure why this is, anyone? BUT...

SERATO, Please look into it. I guess the ball is in your court now.

all we can do now is wait and see...
Mr Wilks 7:16 PM - 29 October, 2013
Quote:
so i asked in Denon forums the status of XML , mapping for 4500 (minus text display)



and answer was, "Support is not available unit Serato first supports the SL-Rane devices."



not sure why this is, anyone? BUT...



SERATO, Please look into it. I guess the ball is in your court now.



all we can do now is wait and see...


If the DN-HC4500 isn't officially supported in SDJ by Serato then the soundcard won't work as it's hard coded into the software and that's the bit they won't do... route the internal audio.

Once the SL 2/3/4 boxes get the Serato DJ treatment (beta Dec) then you will need to output via one of those Rane SL boxes and use it with the xml map Denon provide until Serato enable the output in SDJ... which they wont.

Basically it's going to just be a MIDI controller with an SL box until Serato have a change of heart.
musiclee 7:31 PM - 29 October, 2013
i'm ok with Serato not enabling the audio output from 4500
all i want is FULL midi mapping.

i don't think Serato enabled audio on 4500 with SSL, did they?

i mean we have to have our SL boxes anyway to open SDJ, so why have audio out on 4500 work? maybe i'm missing something.
musiclee 7:32 PM - 29 October, 2013
so i still don't understand why we need to wait for SL box, if the audio thing is not gonna happen anyway
Mr Wilks 8:13 PM - 29 October, 2013
Ooopsy! My bad. I miss-read it and thought it was the DN-HC5000... #fail

"You may continue without me" :)
musiclee 9:35 PM - 29 October, 2013
as a mobile DJ, if 4500 does not get support,
i'm gonna have to totally redo my setup, which is a shane because i love the way it is now
helipilot 9:45 PM - 6 November, 2013
Hi, any news from Serato's side? Appreciated even to confirm that this request is escalated.
musiclee 3:42 AM - 7 November, 2013
It seems like it's all up to Serato now as Denon is waiting on them...

PLEASE !!!
Supermixer2k13 12:26 PM - 9 November, 2013
Add me to the list, and a dozen guys I know personally who live by the HC4500 and Serato.
helipilot 6:47 AM - 10 November, 2013
Quote:
...and a dozen guys I know personally who live by the HC4500 and Serato.


+++++100
musiclee 2:14 AM - 11 November, 2013
serato

There are MANY more people wanting support for 4500 even though they do jot post
Not everyone is active on forums and some not even aware,,,,

I myself know 2 other people wanting support,,,

PLEASE !!!
djxplicitnj 7:21 AM - 20 November, 2013
We need 4500 support!!! An excellent controller and remarkable software. Scratch Live was great, but we need a refresh & it's not right to leave a controller like the 4500 behind. It is the best controller of its kind!!!!
musiclee 4:13 AM - 21 November, 2013
Best 19" controller used by many

Please Serato, please.. We need full support
helipilot 8:01 PM - 25 November, 2013
Today an old good friend that we've been working together as resident DJs at the same club before ... Years ( can't tell) -unfortunately not actively involved in the forum community-expressed his interest to migrate to SDJ provided that it will support Denon's 19" controller.
musiclee 9:46 PM - 25 November, 2013
tell him to get on the forum, and make some noise !!! :-)

that's the thing, there are tons of people using the HC4500 who are NOT on these forums,
so their voice will never be heard
musiclee 7:45 PM - 2 December, 2013
all i want for Christmas is:

SDJ 1.6 compatibility with Rane MP25, Rane SL3, and Denon HC4500

is this too much too wish for?

ps. i've been good this year
DJ-DeReS 6:29 PM - 3 December, 2013
LOVE IT!!!!

+1
helipilot 10:18 PM - 3 December, 2013
++++1
musiclee 8:05 PM - 4 December, 2013
Do You Hear What I Hear? lol
helipilot 7:02 AM - 5 December, 2013
Nooop, let us know what u hear :)
DJOC-SA 9:04 AM - 15 December, 2013
Does anyone know if the Denon 4500 is going to be supported by SDJ, yet?
I own one, well several DJs in San Antonio own one and are unaware of SERATO DJ not supporting it?
I would like to join the group of DJs wanting this support from SERATO!
I am keeping my fingers crossed!
warehouse 12:56 PM - 15 December, 2013
Dear Serato

Please pay attention!
10,000 people can't be wrong!

Your move:)
musiclee 5:33 PM - 15 December, 2013
According to Denon it's all in Serato's hands, as they need to provide the mappings, incorporate into SDJ

PLEASE.... I'd pay for this update, $50, RIGHT NOW !!!
Phuture2 11:31 PM - 15 December, 2013
it would be great implement this to the certified controllers. Keep our fingers crossed.
DJ TLS 5:20 AM - 22 December, 2013
+ 1, 50$
musiclee 6:58 PM - 25 December, 2013
serato

Could you please let us know where we stand with our beloved 4500?

Is there any hope ?
musiclee 5:51 AM - 8 January, 2014
So 1.6 SDJ is just around the corner
I guess I should just give up and sell my HC4500?

Doesn't seem like Serato will remap this for SDJ. :-(
musiclee 4:21 PM - 13 January, 2014
Hello, hello, hello
Is there anybody in there?

Just nod if you can hear me
Is there anyone at home?
helipilot 7:23 PM - 13 January, 2014
Hi musiclee, you are not alone, however it looks like Serato has not taken any action on our issue till now. What can I say... Just let's keep our fingers crossed.

It is unbelievable to let their new leading product without support for an 19" controller.
DJ-DeReS 2:06 PM - 17 January, 2014
SDJ just added support for:

• Added Accessory Support for Denon DN-HC1000

In the latest Beta build.....really? REALLY ????

Feel jaded that the 4500 support might not be added, but they added support for the HC1000
Culprit 7:07 AM - 18 January, 2014
Id say add Serato Dj Intro support with a paid upgrade. There also could be the idea that Dennon wont allow it in order to sell existing compatible controllers. Anyone hit up dennon about this?
Carboni 2:06 AM - 20 January, 2014
Serato. Please support the Denon DN-HC4500. Excellent controller. I have 3 of it.
Thank You.
HESCHY 4:33 PM - 21 January, 2014
+1 +1 +1 +1 +1

nobody support the mobile DJs with a 19-inch rack ...
the support of the Denon HC-4500 would be a big dream for many users, the Denon HC-5000 specially designed for SERATO also gets no support.

my desire setup
DN HC-4500 / DN HC-5000 as Controller for SDJ and the DN BU-4500
DN BU-4500 double disc player as a backup CD unit

greeting to all rejected
helipilot 9:23 PM - 21 January, 2014
Serato team where are you???
Culprit 2:10 AM - 22 January, 2014
in the serato dj beta forums of course
musiclee 5:00 PM - 22 January, 2014
culprit

i asked on Denon forum about 4500

they said it's all up to Serato,
they are waiting for SERATO to "write the code"
Culprit 7:49 PM - 22 January, 2014
Quote:
culprit

i asked on Denon forum about 4500

they said it's all up to Serato,
they are waiting for SERATO to "write the code"


I was responding to this bud

Quote:
Serato team where are you???



clear?
Culprit 7:49 PM - 22 January, 2014
as in they are in the serato dj beta forums.. no? ok bye felicia
musiclee 2:48 AM - 23 January, 2014
I was just letting all know that it's all on Serato's court now.

I just want to know if I should sell my 2 Denon 4500's

If there's to be no support for 4500/SDJ. then I have no use for the extra weight in my racks

SERATO, a simple yes or no to support of 4500 will suffice
helipilot 7:43 AM - 2 February, 2014
Serato team please provide some feedback, it's really annoying that you don't come back to us to provide some input. Most of us need to plan on a long term basis in terms of the equipment and the applications we select to do what we love most, based on what we hear from the industry.
It's not easy to sustain the investement needed especially when it comes to a complete change of our rig because unfortunately it looks like that you have not considered how important was for many of us the 19" standard in the controller market.
I believe that what we explained in this thread was really basic and it is obvious from the response of all the people here that we shared the same desire with many many people and Serato users.
It's not good for any company when it looses the connection with its clients and this is the case for our segment as it looks like from your silence.
Honestly I am disappointed big time.
Thanks for (or not) listening...
Phuture2 8:13 AM - 2 February, 2014
As usual Serato will not tell us yes or no. They just keep us waiting. Hey musiclee remember the Rane MP4 issue "poof" its gone. I dont agree at all what Serato has turned into
Hifi Aaron 1:47 AM - 3 February, 2014
I purchased a 57SL in 2005. I have been a Serato user ever since. I purchased Serato video too and an ardent supporter of Serato.


As a mobile DJ, I am switching from CDJ 400s and 57. I need support for a 19" controller. Seriously considering switching to Virtual DJ. The lack of response and Serato options are making this a clearer choice
Aaron
Panesar 5:34 PM - 3 February, 2014
im hoping to see this happen. SDJ with the Denon HC4500. i have been using the HC4500 since its first come out and is a flawless controller with serato. i run a roadshow and we have 6 of these controllers.
DJ Danger54 1:16 AM - 5 February, 2014
i will leave serato, if they dont support the denon hc4500 with serato dj. why let other djs have more features than us? stop being lazy serato.
musiclee 3:10 AM - 5 February, 2014
It's a shame that my SL3 Is now supported with SDJ
BUT my 4500 is NOT

What to do?

Stay with "old" Scratch Live or Jump ship to Traktor?
DJ Danger54 6:51 PM - 6 February, 2014
lets all jump ship to traktor guys. its the way forward i geuss! pathetic news from serato!!
musiclee 6:20 PM - 8 February, 2014
Serato,

i know you guys must be super-busy

but could you at least tell us if you will EVER have native support for our HC-4500?

i just need to know as i'm now carrying around an extra 9 lbs in my rack

i'd also like to sell it before it gets discontinued, IF there is to be no support

THANK YOU
Phuture2 12:29 AM - 9 February, 2014
Hey MusicLee,

Its a shame that they won't support the unit. Remember the Rane MP3 fiasco we had? I jumped ship to RKB and Mixvibes and am liking it. My Pioneer DDJ-SX unit with my hard drive i cant load without crashing. And after one year still no fix. so i feel what you are going through about not being able to use your equipment like it should be.
musiclee 3:35 AM - 10 February, 2014
I really hope they support it,
They did for SSL
How hard can it be to transfer, rewrite code for SDJ?
As a mobile DJ, the 4500 rocks, and I really don't want to give it up as there is no other 19" controller available

Thx Phuture
Rogelio 1:40 AM - 11 February, 2014
I think it's a no brainer to add full support for the Denon DNHC-4500 controller in Serato DJ because too many DJ's out there including my self DJ Maestro who in the future might decide to go with your competition Traktor since they support the DNHC-4500 controller,
We have been loyal to your product from day one and now you all are dropping support for Scratchlive leaving us with a controller that will work with Traktor the ony software that will still support our controller 100%. Think of the sale that Serato DJ will receive as every Dj with
The DNHC-4500 will have to purchase your software. I urge you guys to please consider the
Feature request. Thanks in advance.

DJ Maestro.
musiclee 4:13 AM - 11 February, 2014
We all feel that adding full support for 4500 is a no brainer

The question is

Does Serato feel the same way?

I really hope so
helipilot 11:03 PM - 11 February, 2014
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
.
.
.
helipilot 11:04 PM - 11 February, 2014
Just trying to draw the attention guys...

I really can't stand this dead silence from Serato team
musiclee 11:11 PM - 11 February, 2014
maybe it's because they are busy RIGHT NOW writing the code for our 4500's.

wouldn't that be something :-)
RockLiveSound 11:01 PM - 13 February, 2014
Guys,guys,guys its all about sales, profits and creating new ways to make money "IT'S BUSINESS" I think Serato & Denon are playing us the users of ssl and dn hc4500, this whole thing it's a sales & market manipulation game to boost sales, they want us to buy their new products.
Guys i want this bad but I'M LOSING HOPE
musiclee 4:18 AM - 14 February, 2014
I could understand lack of support for the HC-4500

IF, IF, IF. There was another 19" rackmount controller available.
Or an updated newer model ,

BUT this is it for mobile DJ's like me.

Please Serato
musiclee 4:20 AM - 14 February, 2014
Just to add....

The transition from SSL to SDJ is a downgrade as far as I'm concerned.
Phuture2 1:18 AM - 17 February, 2014
The transition for me from SSL Was and still is a nightmare
Panesar 9:07 PM - 17 February, 2014
are we all still waiting for an answer? come on serato.

SUPPORT DN-HC4500 ON SDJ!
Culprit 11:03 PM - 17 February, 2014
the lack of a response is your answer to be brutally honest guys
musiclee 3:45 AM - 19 February, 2014
I just wish they would say yes or no
So if it's NO. I could sell it before it becomes worthless
So I could move on
I THINK we deserve at least am answer
musiclee 9:10 PM - 20 February, 2014
i asked in Denon Forums,

"so now that SDJ support the Rane SL devices,
what's the status of support for 4500?
the XML mapping file for the HC4500?"

seems they did not like me asking again 6 months after the last time i asked
as they moved my post from the "latest topics" back to the end of an old post,
my post took on an old date, so it no longer appeared in "latest topics",
they chose to "hide it" and my question remains unanswered.

not cool at all, this is the kind of THANK YOU we get for being LOYAL customers??

wish either Denon or Serato would step up to the plate, or at least acknowledge our presence here in the forums,

a simple yes or no would suffice, we deserve AT LEAST that.
musiclee 3:52 AM - 28 February, 2014
Ok guys, Here's an update

From denondjforums.com, from the moderator who works for Denon
It's not an official Denon forum, but this is what he had to say:

My question: what's the status of support for 4500?


Moderator, Denon employee response:

Sorry, Serato will not support the HC4500 for Serato DJ.
The only way around this is to:
A. MIDI map the controller youself
B. Wait until we issue an XML file, but it will not have Text display (that only comes from Serato directly)
C. Continue to use Scratch Live forever
deejdave 4:01 AM - 1 March, 2014
Quote:
Guys,guys,guys its all about sales, profits and creating new ways to make money "IT'S BUSINESS" I think Serato & Denon are playing us the users of ssl and dn hc4500, this whole thing it's a sales & market manipulation game to boost sales, they want us to buy their new products.
Guys i want this bad but I'M LOSING HOPE

The fact that the 19" rack mount setup is becoming more & more rare as every day passes certainly will not help your cause. I still use 19" so don't take that as an insult or anything but it is a fact. I already moved on from using 19" mixers and players quite a few years ago though just for capability reasons but still use amp racks.
djfreeze66 10:43 PM - 1 March, 2014
The bottom line to this whole thing with Serato not supporting the Denon HC4500, is that they want you to buy new controllers. As much as i would like to use both SSL & SDJ, it really doesn't matter to me. Because, you still need your SL Controller Box to use it anyway. I prefer SSL over SDJ. Yes, SDJ has more features, but it's not as sleek as SSL. The problem with the digital DJ business it's that there's always new gear coming out and everyone wants the latest gear. But in reality you don't need it. The latest gear doesn't make you a better Dj!! I'm a Dj with over 30 years in the business and i've played with almost everything from vinyl to MP3's. Like i said before, It would be nice to use both softwares but if they want to be greedy and not support one of the best Midi controllers for the professional DJ, that's fine. Serato DJ it's still rough around the edges anyway, needs a lot of work. Scratch Live was their best software, there was no need to discontinue it..but it boils down to $$$$$$. Peace. Dj Freeze.
musiclee 11:23 PM - 1 March, 2014
i will stick with SSL only because of the lack of full support for HC-4500
deejdave 3:14 AM - 2 March, 2014
Quote:
everyone wants the latest gear. But in reality you don't need it. The latest gear doesn't make you a better Dj!!


I agree but only to a point. By following this logic to the end there is really no point in having anything digital or anything made within the last 10 years being it doesn't make you a better DJ. Furthermore if a technology DID make you a better DJ I would not use it. I do use cue points and other features that make my life easier but I don't use SYNC which does the work for me. Not hating on it I am just saying that is how I roll. I am the type who wants the latest & the greatest though. just the way that I am being I like to have experience & knowledge with as much as possible. Let me ask you a question. What is the exact definition of a loyal customer.

Let's be completely honest here and say that different users will have different experiences with different applications. Opinions are like you know what but I guarantee you have a better chance of having success with software X if you are willing to put in the $$$ It's just a simple fact that is unavoidable. I understand we would like support for everything forever but that goes against the concept of progress. SSL WILL work forever as-is so if you are so happy with it this should be a blessing and all you need. I have since outgrown SSL and I needed my software to catch up to my hardware.

I understand how everyone feels and I truly DO wish all the best for you guys in terms of getting what you want out of your craft but to be 100% honest here it sounds to me like SSL is more the caliber of software you guys need anyway. That is fine. Stick with what you know and what works.

I will leave this off with one last "observation". I am pretty active on these forums and I don't think I need to tell you that there is MUCH more activity in other areas. This is in no way a trick or an illusion and is in fact a direct relation to the fact that it is exactly how it is in the field. There is just not as much people using the older gear. The rack mount era is long gone and it is now the tabletop era. THIS DOES NOT MEAN you are required to follow suit. Stick with what you are comfortable with as in the end it is you who has to answer for your failures/successes. In regards to Serato's lack of response and lack of activity on topics like this I would have to remind one thing. While I am sure Serato appreciates ALL of their customers who would you think is the more effective group to cater to and what is the actual definition of a loyal customer. The users who have purchased their SL box and device/mixer of choice who expects support for all software present & future alike or the users who evolve with the software buying all the new gear along the way. I am not trying to sound like a dick or anything I am just saying a loyal customer is a return customer not just someone who purchased one interface a ton of years ago. I am not singling you guys out but a lot of people don't seem to realize this. Just as an example a customer who purchased the SL3 and some midi controller when it first came out and has run into several issues and has made the switch to SDJ and is now expecting it all (not saying they are not entitled to it as that is not my decision to make I am just giving an example) is actually the MOST expensive type of customer for Serato to have.

I know how all this sounds and I promise I am not some spoiled brat and I work for everything I have but I am just trying to spread some insight fro the other side or the "big picture" as in the end Serato is a business and their #1 priority is making money. Remember you can hate on people like me who buy just about every top end controller, mixer & player that comes out but keep in mind the revenue from our habits is what keeps this whole operation afloat. The quadrabillions of new "DJ's" popping up with the $17 controllers that are being released everyday are certainly helping out on the revenue end but IMO are bringing down the standards and at many times are putting the focus in some of the wrong directions.

ALL THAT BEING SAID I promise that I do hope all the best for you guys and as musicleee said with the lack of 19" gear supported SDJ is pretty much useless for those who are still using it. While this would be a dream come true for you guys try to keep in mind the other angle which may shed some light as to why there has not been a response or any progress with this topic. It WOULD be great for you guys but it is actually a losing battle for Serato. By putting man hours as well as R&D into this update they will lose money there all while pretty much being guaranteed to lose money for two reasons. a.) They will not be gaining any revenue from sales of the gear as if you wanted this you would have it already and b.) the individuals utilizing this gear are in no rush to purchase any new gear. This is going to sound horrible but Serato would actually save money by losing this type of customer or pretty much forcing (by reasons of lack of options) this type of user to upgrade to more modern & currently supported gear.

Quote:
Serato DJ it's still rough around the edges anyway, needs a lot of work. Scratch Live was their best software, there was no need to discontinue it..but it boils down to $$$$$$


This is obviously beyond the realms of an opinion. While I can agree SSL is a solid application there is no denying SDJ is the superior software in terms of features & capabilities. To revisit my earlier comment I can absolutely say without a doubt so far you get OUT what you put INto this software. If you are willing to put in the $$ you can just short of guarantee a top notch experience with SDJ.

I own the Rane 64, DDJ-SX, Rane 64, DJM-900SRT. My experience with SDJ coincidentally follows suit respectively with the cost of the gear. I say coincidentally because it is all a matter of preference and who's to say User A won't enjoy a DDJ-SB ($250 controller) over the NS7II? I sound like a broken record but one last time its all a matter of preference. One last example of this concept is the Rane 62 Vs the Rane 64. The 62 is having quite a few issues and the users are up in arms. I actually got rid of my 62 the day I pre-ordered my 64 (being I no longer needed it) and have had an almost flawless experience with SDJ. This is just one example but you get the point. It illustrates that if you put in the $$ you can increase your chance of success. I am not saying the older gear should not be supported I a just saying if you are willing to evolve with the times your experiences will be enhanced.

That is all for me. I understand this is probably the wrong area to say ANY of this stuff but it is actually probably the best example of where it applies. Even if you disagree or don't welcome this in any way one thing I remind is I am in no way trying to insult anyone here and if you do find it in any way insulting please disregard and carry on. As a reminder of my good intent I say again I wish you all the best of luck with this and I do hope you get your support. This was just merely some opinions to keep in mind if in fact it does not happen.
musiclee 4:11 AM - 2 March, 2014
"By putting man hours as well as R&D into this update they will lose money there all while pretty much being guaranteed to lose money"


Not if they charge let's say $99 for the update
I will be the first to buy it.
I'm sure a few hundred others will too.

Man hours, R&D?
I think they can rock it all out in a day or less

It's a win win, as you still need to buy the SL to run SDJ

PLEASE SERATO...
deejdave 7:57 AM - 2 March, 2014
Quote:
It's a win win, as you still need to buy the SL to run SDJ


Let's be honest. If this is the setup of your choice you already own it and the SL box and no sales will come from this. That is the problem to begin with. I guess charging a price would not be a horrible idea BUT let's not forget that this would be the first device Serato has decided to do this with and it's not exactly the most popular. Perhaps they could be convinced to look at a whole variety of controllers where individually they are not so popular but collectively the number is large. I haven't really seen much activity on the forums from the Denon player guys lately but maybe joining with them could get some numbers. Which is what Serato really looks at. I am surprised they haven't responded on here as it seems to stay at the top of the forums................ but then again it's really the same 3-4 guys keeping it up there LOL.

Have you spent much time with SDJ where you know you would want to use it anyways? It seems djfreeze66 isn't all to thrilled but you never know why that is. I mean if you speak to a Mac user SDJ is generally receiving great feedback but if you speak to most PC guys SDJ is a huge fail so in many cases it's all in the eye of the beholder and what you are willing to do on your part to make sure your SDJ experience is as good as it can be.

Sounds like an idea worth feeling out (the payed upgrade thing) and saying that I would try to get some weight behind it possibly inviting users of other gear into a collective feature request asking to add support to a group of gear. I promise you that adding support to the 4500 would NOT be all that attractive to Serato but the 4500 + the 3700 + the 2900 + the 3900 etc.............. now that could potentially generate some numbers. Unfortunately (or fortunately depending on where you lie in this equation) it's all about numbers with Serato.
musiclee 8:30 PM - 2 March, 2014
deejdave

i understand what you're saying

i just think it would be "easy" for Searto implement as they have already for SSL

of course priority seems to be all about making more money, getting new customers, selling new toys, rather than supporting the existing customers.... unfortunately
Carboni 9:58 PM - 2 March, 2014
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
SUPPORT DN-HC4500 ON SDJ!
deejdave 10:18 PM - 2 March, 2014
I hate to argue and believe me I understand what you are saying BUT Serato IS a business and therefore their #1 priority has to be making money. The second they let this fact cease to exist is the second the let it be lost in the breeze. Also as I said it depends on where you lie in this equation as I alone have contributed over $8,000 in natively supported mixers & controllers in the past year alone. This revenue has gone towards (as well as all the new toys that has come out recently) all the great new features & developments that have been released. From sound pack to remote to Pitch N Time, etc.

I understand you "think" it would be easy but only Serato would be able to determine if this is reality or not. The SL1 & TTM57SL I'm sure could very "easily" be brought over to SDJ as well but that does NOT mean it would be a good idea nor would it mean that they would handle it and sorry for saying but in terms of numbers each one of those easily blows the number of 4500's away possibly ten fold. If they are willing to potentially lose those customers by making a very difficult yet necessary decision of cutting them I am certain they wouldn't even be phased by deciding to cut the 4500.

All that being said I completely understand where you are coming from and if this is the case (which it probably it is) Serato should just buck up and say this is the case. I mean how is anyone who still uses this in their setup supposed to making any valid decisions as how to proceed without fully knowing their options.

I feel Serato has definitely made the right move at getting the majority of SSL customers over to SDJ and keep in mind it is that same reason this is even an issue. Serato had every right to keep the support strictly to gear specifically made for SDJ as they have already fulfilled their end of the deal with the gear made for SSL. They said it would work with SSL. It did work for SSL. and as far as I know it still DOES work with SSL. They are no more required to support any of the gear with SDJ then they were required to support it with Itch. It's allllllll a courtesy move that is VERY respectable of Serato.

Hopefully they can please everyone and again i wish you luck. Short of trying to team up with more users of unsupported gear so it's not just the same people saying the same things (exhibit A ^^^ LOL) I am not sure what else you can do. I think you are on the right course with suggesting a paid update though. The amount of people who wanted the keylock fixed was staggering and yet still nothing was done. As quick as people started saying they were willing to pay for the update they decided to bring in Pitch N Time. coincidentally they decided to charge the amount that everyone agreed on paying too. The amount who were interested in the keylock again was ten fold to this so I think the $99 (per device) you suggested was a fair price to ask for as well. Although that number is 1/4 of the current price of the unit so could prove to be a cutting point. DEFINITELY a step n the right direction though. I know you try to let everyone know of your every word to Denon so all is equally informed but I didn't see if you had mentioned this idea to Denon themselves. So Have you? The amount you suggested would cover the premium Denon is required to pay per device as well as the cost for their time to get the work done. I feel Denon not embracing an idea such as this and seeing what can be done with it would be a slight slap in the face to their customers. In recent years Denon needs all the help they can get so this should look like a big juicy steak to them over there.
musiclee 10:51 PM - 2 March, 2014
"The SL1 & TTM57SL I'm sure could very "easily" be brought over to SDJ as well "

i respectfully disagree, as these interfaces are old school USB 1.0
which cannot handle the bandwidth, speed, etc required to work with SDJ, pitch n time, etc

as far as asking Denon, i've asked, i've begged,

they do not seem interested in their 4500 any longer, as far as SDJ is concerned
perhaps they are not on best terms with Serato or vice-versa

Denon pretty much tells me "the ball is in Serato's court"
i think the ball's a bit in both courts,

so not sure who to give my $99 to at this point :-)
deejdave 1:26 AM - 3 March, 2014
Quote:
i respectfully disagree, as these interfaces are old school USB 1.0
which cannot handle the bandwidth, speed, etc required to work with SDJ, pitch n time, etc


LOL did you know that the DDJ-SX is USB 1.1? serato.com from Serato themselves....................Yeah like I said They could add the support to the SL1 & TTM57Sl BUT it would not be worth it due to inferior technology, lesser quality audio & just incompatibility altogether. I would say the USB 1.1 is definitely the easiest & quickest excuse to use as the scapegoat for anyone who would believe it. My guess is the SL1 & TTM57SL COULD have worked but only to a point and would ultimately lead to more issues than its worth.




Quote:
i think the ball's a bit in both courts,


Yeah the wonderful runaround. Aint it great!!! Even if the answer is NOT what you are looking to hear a straight answer is the bees knees!!

My I ask what your plans are if in fact this road leads where it seems to be leading?
dj gasolina 3:33 AM - 3 March, 2014
my take on this is simple... serato support needs to hear the voices of the masses & make it happen we knw they can & lets hope they hear us... we implore u to take the time & make things happen for the owners of the dn hc 4500 as much as u did for the owners of the new pioneer products we knw u worked hard on the completion of the SDJ. so as spring comes in we hope to hear some type of news on weather or not u can give us a good answer on the decision for the mapping or firm ware update to help denon users of the DN HC 4500 we wld love to hear fem a rep on this.. & hope its a positive one for us

as for the TTM 57 (G2) people... i understand the same frustration as well. we dnt wat to have to buy another product if the one we have works well snuff to do the job.

again lets hope they hear our voices & come thru for us!!
musiclee 8:19 PM - 3 March, 2014
here's to add..

i understand the SL1 are out luck, the TTM57 as well, you have to upgrade, etc.
kinda sucks, ye...

BUT at least there is an "upgrade" of these devices to buy, the SL2, 3, 5, the newer mixers, etc

but for the HC-4500, there is NO UPGRADE, no other 19" controller in the entire market

That's the frustrating part, if there was an updated version of 4500 compatible with SDJ
i'd buy it right now
deejdave 11:54 PM - 3 March, 2014
Again not sure what the chances are of that either as the 19" market is........................... well I'm not going to beat a dead horse but you get the point. Again I still use 19" so please take this as just obvious observation and not hating. I do however get your point though. Still curious as to what you plan to use if the inevitable happens. Just curious as to where you go from here.
musiclee 2:11 AM - 4 March, 2014
If 4500 gets no love
I will stick with SSL forever and spend no $$

If 4500 gets love
I will 'upgrade' to SDJ and pay for the update if they choose to charge
WarpNote 8:43 AM - 5 March, 2014
Quote:
but for the HC-4500, there is NO UPGRADE, no other 19" controller in the entire market

I thought Denon was targeting this one into that market slot?
usa.d-mpro.com
musiclee 3:11 PM - 5 March, 2014
that is not your typical 19" rackmount unit, that's more a tabletop
DJ Danger54 7:11 PM - 5 March, 2014
think its time all of us denon hc4500 users make move to traktor guys! serato are being useless.
DJ-DeReS 7:43 PM - 5 March, 2014
Not looking promising at all

I, personally, am sticking with SSL and my Denon 4500 and my SL3

I find the GUI for SDJ isn't as slick and smooth as SSL, SDJ is robust with features, but I find SSL more superior
musiclee 10:28 PM - 5 March, 2014
wouldn't it be great if Serato combined the best of SSL with the best of SDJ and
gave us support for the 4500 ?

i have great ideas :-)
WarpNote 10:47 PM - 5 March, 2014
Quote:
that is not your typical 19" rackmount unit, that's more a tabletop

I hear ya, however "typical" 19" rackmounts seem to be fading out of the market.
The unit is 19", and there are rack ears to for it to mount to your rig.... - just sayin'
musiclee 2:12 AM - 6 March, 2014
Ye and you put that thing in a rack and you have room for nothing else, just sayin'

19" rackmount controllers are VERY widely used for mobile/wedding DJ's ,
of course not by club DJ's perhaps like you
deejdave 4:03 AM - 6 March, 2014
Quote:
Ye and you put that thing in a rack and you have room for nothing else, just sayin


Well that's the beauty of a controller. The mixer & control surfaces are all in one. What else do you need room for. Even if you are still using amps, x-overs, processors etc. they are not usually on the same level and are usually in fact in a different rack altogether.


Controllers are not used by club DJ's very much at all. It is more of a mobile DJ thing. Nightclubs tend to stick with the full setups containing CDJ's & Pioneer/Rane mixer (usually). The controllers are pretty much the standard mobile centerpiece at least here in NY. To see a 19" rack mount at the center of your setup usually means you are either using outdated gear or Denon gear not that 2009 is all that new........................ nut it's not that old either. As a matter of fact early last year one of the larger DJ companies I work with at times updated their 4500's (9 of them) for Denon controllers. I don't remember which ones but the point is it is certainly happening. TBH the larger companies are pretty much going with CDJ setups while the smaller companies & side job guys (one man show's) are almost all using controllers. This is why the Mic issue for the SX was so large. Not many club DJ's that would care about that although it does happen.


I still love my Urei 1620LE but it along with most of my rack gear has since been retired. Some will make it to my "museum" but most has been packed away or sold off.
WarpNote 9:31 AM - 6 March, 2014
Lee, I used to do about 60% club, 40% mobile, gradually, that's up to about 90% club, 10% mobile. When I first started out doing mobiles 15 years ago, I would either rent a 19" cd/mixer rack and a sound system, or I would bring my technics + my Denon dual CD player. As the club eventually got table top CDJs, I converted too, and got cdj1000's. Once converted, I didn't really wanna go back to a dual cramped CD player.

The club setups I see are almost always 2x CDJ2000 (or CDJ1000 if not so high end)
& 2x Tech 1210 with some DJM 600, 700, 800 or 900...

For mobiles these days, I normally bring my DDJ-SX (in a flight case), and some QSC K12 speakers, If I need more power/sub I'll rent. Lately my mobiles have been fashion events, and they normally have a sound company with dedicated sound guy anyway.

I agree that its unfortunate there's seemingly less choice in controllers for the new software platform, but I wouldn't hold my breath for Native HC4500 support in SDJ. Then again, I still think SSL is a great platform, and It will surely stay alongside SDJ on my computer for years to come. (Especially because of The Bridge).
musiclee 7:40 PM - 6 March, 2014
"What else do you need room for."

in my rack is my

Denon HC4500
Rane MP-25 (LOVE IT)
Rane SL3, wired inside rack
Rane dual 15 band EQ
BBE Sonic Maximizer 882i (LOVE IT)
Sennheiser Wireless receiver.
Monster 19" power strip, regulator,
Slide tray @ top for laptop,

It is a Killer setup,
2 XLR cables plug to side of rack for speakers, 1 power cable out, that's it, no extra rack of units,

setup in 15 minutes
deejdave 2:15 AM - 7 March, 2014
That sounds similar to the setups I used to employ. I generally went with Rane for EQ's, X-overs, etc but very similar. The sonic maximizer is kick ass I agree.


I have used many different 19" units as well including the Pioneer 7000, cortex HD-1000 (I think it was called), quite a few Denon CD players, etc.


I upgraded to tabletop starting with the Denon DN-S1000's then moved to DN-S3500's which ended my Denon days for good. I then moved to Pioneer starting with 400's, then to 900's which brings me to my current setups

My primary rig consists of 2 CDJ-2000 Nexus's and either my SRT or my 64 with the DDJ-SP1, Ipad running Remote (wired) & either one or both the iPhones running Remote (wirelessly). My backup rig is the SX which will be replaced my the SZ (whenever it decides to show u in the mail LOL) which is ideal because I like Pioneer but the dual MacBook setup (eg dual USB on the 64 & now SZ) has prove to be very effective. ALLLLLLL that being said (which brings me to my point) I still to this day prefer passive speakers & amp rack setup. I do have powered speakers but I tend to leave them at home.

Setup time for CDJ setup...................... varies LOL
Setup time for controller with powered speakers....................... 10 mins. or less without lights. I've always said anything less than 25-30 mins is ideal though. I would never arrive to a mobile gig (not that I have done many lately) any less than an hr early anyway unless specified otherwise.


As WarpNote said though all is not lost as SSL is still the more reliable software. SDJ absolutely wins in the capabilities department but TBH I would choose reliability/stability over SDJ any day. As a matter of fact just yesterday i went to check for missing files on SDJ. Identical library (of 85,000 songs) crashed every time on SDJ on all 3 MacBook Pro's. Since SSL is directly compatible with SDJ library (obviously) I figured I'd try it on there. Worked first time, every time, on all three MBP's.............................. SDJ has its catching up to do in the stability dept but it is clear they are on the right track and things will only be getting better.
carvin714 12:49 AM - 12 March, 2014
CAN WE PLEASE GET SUPPORT FOR THE 4500!! There are tons of these units in the community and unfortunately we are deciding for my company to go with a different DJ software. This would be a huge headache but well worth it in order to avoid updates and compatibility issues in the future and keep the same unit which gets support by almost every other co. This one is a big mistake, please reconsider.
musiclee 7:41 PM - 12 March, 2014
as i mentioned i am willing to pay $99 for HC4500-SDJ update for full compatibility (text incl.)

AND Serato would profit another $29 for pitch-n-time plug-in which I'd buy if i went from SSL>>SDJ

that's a total of $128 just from me :-)
deejdave 9:52 PM - 12 March, 2014
I am curious if there is anyone else with one who is willing. Of the few people I know who had one that and the SL box was the most recent DJ purchase they made. I argue with them all the time as they say they are loyal Serato customers and I say they are long time Serato users. To me loyalty is more of a mutual thing. All the revenue gained (EARNED I should say) goes towards R&D, marketing, etc all things that are making our lives better. If you purchased a SL box wayyy back in the day and expect support forever more with no plan to purchase anything regardless of benefits & advances what are you really bringing to the table? To me that is not loyalty. I think to myself......................... If Serato loses a said individual because they did not put the time in to support gear X (let's call it) they gain nothing yet save time. Yet if Serato keeps a user like this by putting the time in they STILL gain NOTHING yet save themselves some time AS WELL AS earning more by catering to individuals who are investing in them. It seems like a no brainer.


ANYWAYS this is not geared towards anyone here (unless you fall into this category). I am not shy to say this and I mean it 100%. I take it personally because I have spent a fortune on this company and I consider them a part of my life. (I know it sounds sad LOL) Every minute spent on something that does not benefit the community at large is a minute taken away from something that does so I do fully support musiclee's suggestion on making it a paid upgrade for $99. Obviously this would be for compatibility and NIT Serato DJ full license as that must still be paid as well but chances are the Denon user also has a SL box although VERY often it is the SL1 obviously.

Again this is not targeted at anyone here and is just meant to be food for thought.

SOOOOOOO I'll end with this question. WHO ELSE here is willing to pay the $99 as musiclee suggests?

That is $99 for full compatibility (Text included) for the Denon DN-HC4500...........
helipilot 9:26 PM - 13 March, 2014
I am willing to pay as well!
musiclee 2:40 AM - 14 March, 2014
Thanks helipilot

I just threw the $99 number out there
Maybe others are willing to pay only $49
I do believe Serato should be compensated for their time
I do believe Serato can easily implement as they have already done so for SSL, code can't be that much different for SSL. :-)
Maybe Denon won't allow them to make it happen?

Please, pretty please Serato team
Flex Djs 4:39 AM - 4 April, 2014
Hi Guy's any update on this ... also a HC4500 users waiting for Serato DJ support ?
DJ TLS 11:26 AM - 4 April, 2014
Waiting as well. Willing to pay up to $49
musiclee 2:37 AM - 6 April, 2014
$49 seems fair
I'm sure just about all 4500 users would agree, some even more
helipilot 7:10 AM - 6 April, 2014
Count me in for the fee if it is for the hc4500 support.

Serato people, give us at least a hint, what shall we expect?

The demand and the interest of your customers is obvious from the huge popularity of this thread. You need to be consistent with the statement of one Serato member (in another thread, before starting this one) that provided that a strong interest will be created we will listen something.

I think that it is the time to prepare an open letter for your CEO.
deejdave 7:20 PM - 6 April, 2014
Is there an alternate request for this? An open letter might not be a bad idea for you guys but even if you got every person on this thread to sign it (which would never happened) you would have about 15 unique signatures. I am not sure what defines strong interest but I am guessing that is not the number. I see this post is still active and has numbers but just glancing it seems that 90% is from the same two users.

On top of this there are other current feature requests (that have not yet been implemented) that have generated more than the 15 unique on day one. Furthermore many of these feature requests would benefit the Serato community at large. This seems like an ill meant post but I promise it is the opposite. I would think any advice offered here would be good advice as clearly Serato feels the same. I am sure they see this remain at the top of the feature request but I am sure they also see why. You clearly need to generate more support. I don't know of anyone still using this controller by me but as you guys have said there are those by you why not get them on here to voice their opinions. I am sure since the creation of this thread there have been a few who have since upgraded too so the more the merrier no?

The reason I am choosing now to point this out is I agree an open letter gets results BUT if you create this open letter and you don't get any supporters you will pretty much seal the fate for this controller. On the contrary if you create this open letter and get a few hundred unique participants I guarantee you will get the attention you seek.

Best intentions meant I promise. From a disinterested & unbiased party viewing in from the sidelines.
Flex Djs 9:51 AM - 8 April, 2014
The people at serato should at least let as know if somethings in the pipeline .. for the hc4500/serato dj, a bit gutted also as i recently upgraded to the sl4 box seems like money wasted.

A big Lack of communications & disrespect on part of serato not officially replying to this post to its users.

Time to look for alternatives soon i think ..
deejdave 8:45 PM - 8 April, 2014
I would agree it is that time.
Mistral 5:44 AM - 11 April, 2014
Serato: Make the HC4500 controller supported by serato DJ!!
(in combinatie with the Rane SL2/3 or 4).

It`s the only controller aimed at the mobile market.

There aren`t any technical issue why the controller shouldn`t be supported.

Why we aren`t getting an explanation?
musiclee 1:27 AM - 13 April, 2014
i THINK Serato cares more about their "new" customers than they do their old, loyal, existing customers...

i THINK it's all about the $$

i could be wrong BUT.... i think

we deserve at least an answer, but it seems they, Serato, think otherwise

i will stick with SSL forever unless/until 4500 gets full SDJ support
deejdave 2:02 AM - 13 April, 2014
It's not just the new customers. A true symbiotic relationship exists when both parties benefit. A customer who purchased A controller and A interface quite a few years ago is not quite as beneficial as a customer who grows with the company expanding, trying new things and staying current. A loyal customer is NOT just a customer who has had the software the longest. As a matter of fact a customer who has had a given piece of hardware from day one demanding that said hardware be supported by ALL versions from that day forth is actually the most expensive & least sought after type of customer.

Serato is trying to cater to as many customers as possible and they are putting their efforts where the true numbers are. What would you do? The first priority in a business is $$ That is what makes this whole circus possible. That being said I have been a loyal customer to the core. I have grown with Serato, evolving my technique & strategies along the way. I can also say my creative options as well as overall capabilities are FAR greater today then they were YEARS ago when I got my SL1.

From there I have had:

SL3
SL4
Vestax VCI-300MKII (x2)
Numark NS6 (for about a week)
Pioneer DDJ-SX
Rane 62
Rane 64
Pioneer DDJ-SP1
Pioneer DJM-900SRT
Pioneer DDJ-2000Nexus

Pitch N Time
All FX packs
Remote Mini (via two iPhones)
Remote (via iPad)


and now have the Pioneer DDJ-SZ

It's been quite the ride and I wouldn't have done anything different. I feel for you guys I truly did. I remember when i first got my CDJ-2000Nexus's and they WERE NOT supported and it felt like an eternity (as well as blasphemy that the industry standard players were NOT supported) but eventually everything worked itself out. It helped that they were what they were along with the fact that they were NOT Denon (as it seems Serato & Denon have not been the greatest of playmates as of lately) but I truly felt it was the sheer number of supporters that wanted this feature added. You guys have the voice but it pretty much seems to be you and helipilot holding it down with a few stragglers here & there. Why not do the petition like mentioned by (I believe) Mistral?

I wish they would come on here and at the very least say the inevitable. I mean Things are not getting any newer andare only getting older as every day passes. CDJ-2000 is now discontinued as well as the CDJ-900. If they hadn't received the support when they did who knows if they even would have........................ and those are Pioneer!!!
WarpNote 8:44 AM - 14 April, 2014
Quote:
Serato: Make the HC4500 controller supported by serato DJ!!
(in combinatie with the Rane SL2/3 or 4).

It`s the only controller aimed at the mobile market.

Sorry, but that's not correct, most of the controllers listed here are aimed at the mobile market.
-> serato.com
musiclee 2:49 PM - 14 April, 2014
deeddave,

you said, " expanding, trying new things and staying current. "

it's not about staying current,
it's about usuing the RIGHT tools for the job at hand.
wedding , mobile DJ's use different tools than do club DJ's.

so i'm all about staying current...

show me a NEW, updated 19" rackmount cointroller, 2 or 3 space, compatible with SDJ
and i will buy it.

i want to be current with the setup that works for mobile DJ's , in this case for ME,

i don't want that newest tabletop controller, i don't like that type of setup,
i like it ALL in 1 box, plug, in 2 cables, and nothing more, nothing else....
deejdave 9:24 PM - 14 April, 2014
I would ABSOLUTELY clarify the YOU part as that is very important here. You are forgetting that the vast majority of mobile DJ's are using tabletop controllers.

IF there was a market for 19" controllers I am sure I would be able to show you one but there is not.

ABSOLUTELY go with what works (or in this case STICK with what works) but keep in mind we are talking about two different things when we say mobile market. There the few that use 19" still and then there is the majority. I am not making this up please don't get mad at me. If I am the bearer of this news I apologize but I assure you this is the way it is. If you do not believe me ask around, take a poll etc. My honest guess in an actual survey of mobile DJ's using 19" to table top controller would probably be in the areas of 200:1. I mean I'm gonna be honest here and say I don't know anyone still using a 19" setup personally................ not including amp racks as those are still plentiful although diminishing as well.

Level with me and answer me this. As a business don't you think if ANY of these companies felt there was money to be made in ANY given product don't you think they would jump on it?

To be honest it is simple. If anything I am saying here is incorrect then there should be no issue gaining numbers for a petition or just a feature request to add a 19" controller to the roster, specifically the 4500 right? I mean can you imagine the amount of feedback there would be if they stopped supporting tabletops....................... numbers don't lie.

Just a side note the way we separate ourselves from the herd by me (in an attempt to be an elite DJ crew or service) we find we must use the CDJ setups or TT setups to rise above the horde of mibile Dj companies using tabletop controllers. As a matter of fact THIS is one of our selling points. TBH I don't even bother taking stabs at 19" setups anymore as even the customers know they are old news. Not trying to be mean but it's true. VERY often I have a customer tell me how they used to DJ and used a Numark, Gemini or (the elite) Denon 2500's. (If I remember correctly). They then say it's NOTHING like they have today. Now imagine If I went back at them and said "well I still use one" .................... just sayin.

This is just a personal experience and NOT gospel. By all means do you and use what suits you best> I am just trying to keep it real and remind of how things are going out by me (The New York tri-state area) at least.
musiclee 4:06 PM - 15 April, 2014
deejdave,

i understand your views, points on this subject
thanks for the input

i just think Serato could make it happen fast and even charge to cover costs, make money etc.
of course it all goes back to priority and profitability

i will continue to ask, beg, whatever it takes to get 4500 and SDJ working again. :-)
deejdave 8:01 PM - 15 April, 2014
By all means. I would NEVER suggest you stop. Until you hear NO there is no reason to assume it can't/won't be done.
deejdave 9:26 PM - 15 April, 2014
To make matters worse for you Denon just got sold to the company that owns Numark. This is not good news as I am sure Numark's parent company will be taking Denon on a different path than recent years IF they don't liquidate them altogether which I doubt they will do.
MANIS 3:27 AM - 10 May, 2014
I WANT SERATO DJ TO SUPPORT DENON DN-HC4500
musiclee 3:26 PM - 22 May, 2014
i was hoping that 1.6.3 would be the answer, but i guess it was that was all wishful thinking...
musiclee 5:44 PM - 20 June, 2014
can we please have an official answer from Serato on 4500 native support?
DJ-DeReS 5:55 PM - 20 June, 2014
Toss in the towel on this one! HIGHLY doubtful any mods are even watching this post anymore!
musiclee 7:02 PM - 20 June, 2014
what a shame as the 4500 is AWESOME !!!
DJ Tankwraup 3:05 AM - 21 June, 2014
I too am asking/begging/wanting/hoping for 4500-SDJ support.

Please Serato, do whatever you can to make this a reality!!!!
Serato, Support
Martin C 6:23 AM - 21 June, 2014
Hey guys,

I made a comment about support for this device, or any device support for that matter, here: serato.com

Just letting you know that it requires both parties to agree its a worthwhile decision. I will continue to track this discussion, but letting Denon know your thoughts is also a good idea too. It will help them gauge how many people would benefit from going ahead with this idea.

I can't promise anything of course! But we appreciate you guys letting us know your interest in the controller.
musiclee 8:10 PM - 21 June, 2014
I just want to thank Zach and Martin for acknowledging this thread and for taking the time to reply.

Of course this is not guarantee that the 4500 will be supported BUT one can only hope.

One thing is for sure, the need is there.
And I'm sure there are tins other people wanting support for their 4500's that are not serato forum members.

Whatever Zach and Martin can do to make Serato and Denon aware of our needs is GREATLY appreciated.

Of course with 4500 mapping for SDJ comes man hours, but we 4500 users are willing to pay, at least most of us are.

If $$$ is the problem. I will personally start a collection/fundraiser to pay for this. I'm sure I can raise enough funds to more than cover the man hours required to make it all happen
musiclee 9:04 PM - 21 June, 2014
Martin,

I think if Serato got in touch with Denon it would be much more....let's say, influential or effective.???

It's just sad that when I post anything on the current 4500-SDJ topic, Denon immediately removes it from the "latest/recent posts". They hide it. Makes no sense to me. It's not right. Something's not right....
musiclee 9:14 PM - 21 June, 2014
Also, Seems like The ball is in Serato's court as written by a Denon rep/employee on their forum

"We hope to issue a XML mapping file for the HC4500 using Serato DJ, but it will be without display TEXT since this only comes from Native support by Serato."

So from that comment" it seems a collaboration needs to take place.
So set it up Serato. I'll pay for the drinks
Serato, Support
Martin C 1:01 AM - 22 June, 2014
Quote:
Whatever Zach and Martin can do to make Serato and Denon aware of our needs is GREATLY appreciated.


Just to clarify, Zach works for Rane, which is a separate company in partnership with Serato, who I work for.

Denon DN-HC4500 support for Serato DJ is purely a Denon and Serato decision, it is not Zach, or Ranes responsibility to make this happen.

Quote:
I think if Serato got in touch with Denon it would be much more....let's say, influential or effective.???


Yes, but decisions like this aren't as simple as one company saying "lets do it" and the other to say "cool, yeah".

With any official Serato DJ support, it requires development time from Serato, which you understand, and sometimes development time on the hardware partner end. Along with this goes a commercial agreement. Denon and Serato have to both agree this arrangement is mutually beneficial for their respective products and worth the development cost.

Quote:
We hope to issue a XML mapping file for the HC4500 using Serato DJ, but it will be without display TEXT since this only comes from Native support by Serato.


This comment is simply about the technical aspect of improving the support if Serato development spends time to add text/native support. This in no way mentioned whether or not there is any commercial agreement between Denon and Serato deciding to put resources to native support.

So I just wanted to make it clear that the "ball" is not in either court, it is a joint decision, and the nature/progress of any commercial agreements like this would not be discussed in detail on a public forum :)
musiclee 3:50 AM - 22 June, 2014
Martin, I totally understand now

Zach can help me get support for my Rane MP25, allowing it to 'open' SDJ.
And you can help with Denon 4500 - SDJ. :-)

Thanks for clarification.

I hope Serato and Denon can someday make it happen as they did with SSL
musiclee 9:19 PM - 25 June, 2014
so basically until Serato updates the 4500, (praying they do),
i'm stuck with Serato Scratch Live version 2.3.3 FOREVER !!! :-(
deejdave 2:37 AM - 27 June, 2014
I tend to make it a point to never be limited so I am clueless as to why 2.5 is no good here either. Did 2.5 break the 4500 function or something?
musiclee 4:08 AM - 27 June, 2014
Deejdave

My bad, the reason I still use SSL 2.3.3 was because I was using the Rane MP4 1 rack mixer which stopped being supported after 2.3.3

I now use the Rane MP25 and love it, so I guess yes you could use the latest SSL with 4500

I choose to keep using 2.3.3 in case I go back to MP4 for small gigs, etc as I have it in a smaller setup...
deejdave 4:31 AM - 27 June, 2014
Quote:
I choose to keep using 2.3.3 in case I go back to MP4 for small gigs, etc as I have it in a smaller setup...


I hear ya. Having both versions wouldn't hurt either but familiarity is key so it actually makes sense.
musiclee 1:43 PM - 27 June, 2014
not sure i need latest 2.5 as i don't think there are many differences between 2.3.3 and 2.5
or maybe there are?
deejdave 2:02 PM - 27 June, 2014
LOL In all honesty SSL was useless to me prior to 2.5. At the time (prior to all my new controllers & SDJ mixers) I needed the 2000Nexus's and 2.5 brought them in. Furthermore I use Serato Remote which is priceless to me. Also brought in by 2.5. You can't get a better controller or controllers (as I use an ipad & an iPhone at same time) for the price if you already own either. Lastly the midi output lighting is pretty huge too. Like I said 2.5 was one of their biggest releases for many.

I generally like to have the industry standard setup at all times and i couldn't even use Serato until this came out.................................... a little over a yer after the Nexus's themselves I believe LOL. So again I can relate to not having my software support my hardware of choice but in all fairness (again just trying to be honest and in NO WAY mean offense) I was baffled as I was waiting for a device that was on its way into the clubs as opposed to out. Not a bash in any way just the same insight as to why this probably won't happen. As a matter of fact I was the guy who had the 19" rack mount amp setup but I have since moved away from that as well. The ONLY thing left that I have that is rack mount is a crossover, a DBX unit and a BBE unit along with one Mic setup. The amps went into storage.......................... possibly for my kids LOL so I can pass on the tradition. When I was about 12 my dad gave me a hafler 500, a 15" subwofer, two 10" mains, and 2 CD players...................... yeah that's how it all started LOL.



Oh yeah I still have my Urei 1620 but that is in the museum (of my house) along with my 1200's & my Hafler 500. Also got my first mixer EVER in there "the shredder"by American DJ (before they were American Audio). LOL good times.


BTW to be straight I DO feel something missing when I am playing out without my amp rack. I feel I have lost some control and some of the sound is gone but the tradeoff is the weight and much more portability with setup time (for just sound) being in the area of 7 mins. LOL.
musiclee 3:41 PM - 27 June, 2014
i see, i guess for me using Rane MP25, and Denon HC4500, 2.5 is not needed

i love my setup, everything in my 19" rack, it is compact, sound is excellent , as i have Rane EQ, BBE Sonic Max. Wireless mic., it's all there ready to go....

i don't want to change and go tabletop :-(
helipilot 7:05 PM - 29 June, 2014
Quote:
i love my setup, everything in my 19" rack, it is compact, sound is excellent , as i have Rane EQ, BBE Sonic Max. Wireless mic., it's all there ready to go....

i don't want to change and go tabletop :-(


The same applies for me as well, I am not willing to change my 19" super efficient setup and I am absolutely certain that will continue to use my old good HC-4500 for a very long time.

I am one of those guys that are ready to take the cost of getting SDJ support. I really trust that Serato & Denon will find mutually beneficial this project so as to make it happen.

Thanks in advance for listening (at last) and providing some input to all of us!
musiclee 2:13 PM - 30 June, 2014
"I am one of those guys that are ready to take the cost of getting SDJ support."

now that i think about it more,
i am not willing to pay $100 for HC4500 full mapping
I am willing to pay $200 for this
this is more than any plugin Serato sells fro SDJ,
probably more than ALL plugins/apps Serato sells put together :-)
musiclee 7:42 PM - 30 June, 2014
Martin, question... just curious

Do you, "Serato" need Denon's help in te actual coding/mapping of the HC4500 ?
or do you just need their approval, their OK to do it ?
Serato, Support
Martin C 10:17 PM - 30 June, 2014
At the very least their approval. I couldn't comment precisely on how much assistance would be required for mapping - but we would at least need some spec documents.

Also, I would prefer to describe it as an agreement rather than "approval". An agreement from both sides, that it makes sense to do.
musiclee 1:54 AM - 1 July, 2014
Spec document?

Is this a different spec document than the one you had for the 4500-SSL mapping?
The 4500 hasn't changed, I'm sure the specs are still the same ones that would be used for 4500-SDJ mapping.

I just hope Serato reaches out to Denon...

Thanks again
Serato, Support
Martin C 2:12 AM - 1 July, 2014
If the firmware has been updated at all, then the spec document could have changed.

Like I said, I can't comment precisely because I am not directly involved in development, I am just answering your question about potential requirements for something like this to happen.
musiclee 2:53 AM - 1 July, 2014
Understood and appreciative of your response....
musiclee 7:07 PM - 5 July, 2014
I have not "upgraded" to SDJ
I am stuck with SSL because I absolutely need and love my HC4500
But today I did buy the SSL Pitch-n-Time plugin as it was on sale for 25% off
I have no plans of ever switching to SDJ because of lack of support for 4500
But, I did support Serato with this purchase, I guess in hopes that one day I will switch to SDJ. :-)
deejdave 1:53 AM - 8 July, 2014
Quote:
But today I did buy the SSL Pitch-n-Time plugin as it was on sale for 25% off

It seems with the rest of your statement you already know but just making sure you do........................... Pitch N Time is only compatible with Serato DJ.
Serato, Support
Martin C 2:09 AM - 8 July, 2014
Ah yes, I was going to mention that too. You have just purchased an expansion pack that is only for Serato DJ, yet you said you have no plans to switch to Serato DJ because of the lack of DN-HC4500 support.

Did you read somewhere that Pitch 'n Time DJ was compatible with Scratch Live or are you banking on forthcoming DN-HC4500 support?
WarpNote 11:41 AM - 8 July, 2014
Think he is more kinda hoping, than banking..
musiclee 4:57 PM - 8 July, 2014
Yep I do know PnT is only for SDJ
I do know I am frozen in time with SSL

Just supporting Serato I guess...

And yes, I am kinda hoping like WarpNote said. :-)

Martin , are you 'insinuating' when you said forthcoming?? ;-)
Serato, Support
Martin C 9:02 PM - 8 July, 2014
Quote:
Martin , are you 'insinuating' when you said forthcoming?? ;-)


Nope.

Appreciate the support though :)
musiclee 3:09 PM - 9 July, 2014
whatever 1.6.4 brings is a step closer to what SSL brought us :-)
musiclee 2:58 AM - 18 July, 2014
So according to the Serato website,
we currently have a choice of 32 tabletop controllers compatible with Serato DJ

And soon the new Numark NV will make that 33 tabletop controllers.

I do realize that there's a trend to go tabletop, and the demand is greater for such controllers.

But could we PLEASE have JUST ONE 19" rackmount SDJ compatible controller? Just 1?

The controller already exists, the awesome DN-HC4500, it just needs to be mapped as it was with Serato Scratch

Please Serato, there are tons of mobile DJ's who prefer rackmount controllers, rackmount mixers, instead of the tabletop stuff.
We mobile DJ's will be happy with just 1 controller.
We are not asking for 33 controllers/options.
We are willing to pay for this compatibility.

PPPPPLLLLLLLLEEEEAAAASSSSEEEEEEEE!!!!!!!!!!!!
helipilot 6:43 PM - 21 July, 2014
Quote:
So according to the Serato website,
we currently have a choice of 32 tabletop controllers compatible with Serato DJ

And soon the new Numark NV will make that 33 tabletop controllers.

I do realize that there's a trend to go tabletop, and the demand is greater for such controllers.

But could we PLEASE have JUST ONE 19" rackmount SDJ compatible controller? Just 1?

The controller already exists, the awesome DN-HC4500, it just needs to be mapped as it was with Serato Scratch

Please Serato, there are tons of mobile DJ's who prefer rackmount controllers, rackmount mixers, instead of the tabletop stuff.
We mobile DJ's will be happy with just 1 controller.
We are not asking for 33 controllers/options.
We are willing to pay for this compatibility.

PPPPPLLLLLLLLEEEEAAAASSSSEEEEEEEE!!!!!!!!!!!!


+1000

You are sooooo right!!!!!!

Serato team, please, go ahead with matter, support DN-HC4500 in SDJ !

It is so obvious that there is a very concrete market for this feature, what else to say...
djfiveoh 1:48 AM - 2 August, 2014
I too have upgraded to the DN HC4500 from another primitive Denon product and have enjoyed many hours and shows with Scratch Live. As a result of an outdated SL1 and a few crashes I decided to try an SL3 and Serato DJ. After a HUGE time period of importing and analyzing songs, I come to the cold fact that it will NEVER WORK with my 4500!!! Good LORD! I refuse to go back to tone cd's that will burn out my motors for no reason...I will be going back to Scratch Live until further notice. Very disappointed considering the silly amount of people practically begging for simple compatible piece of software to be written...Forcing customers to go a specific route for the 'grand scheme' of things can potentially fail. It wouldn't kill me to learn other software......and buy other hardware....
musiclee 4:41 AM - 2 August, 2014
I feel your pain my friend

The tabletop DJ's have just about 50 controllers to choose from

The mobile DJ's who use standard 19" gear, mixers, eq's, wireless mics etc. don't have a single compatible 19" SDJ compatible controller, even when we want to pay for this , not even 1- 19"controller.
WarpNote 9:42 AM - 3 August, 2014
How is the market regarding other dj softwares and 19" rack hardware compability?
musiclee 1:21 PM - 3 August, 2014
Lots of other DJ software(s) do support the DN-HC4500
deejdave 4:03 AM - 4 August, 2014
Quote:
How is the market regarding other dj softwares and 19" rack hardware compability?

I was actually thinking the same thing. If there are tons of people in support why not get them on this post or start that petition as suggested earlier. Numbers speak volumes.


Also I don't consider myself a "tabletop DJ" I just consider myself a DJ. As a DJ I like (and kind of feel like it is part of the job) to stay current and lead the industry with cutting edge gear and fresh music. Don't get me wrong I love my classic gear but my Urei 1620 & my 1200's but they do not make it out of my hose anymore. Then again even with that 19" gear it is still face up so is that tabletop?

Quote:
Lots of other DJ software(s) do support the DN-HC4500


I don't think that is what he was asking. I think he was asking how many other hardware manufacturer's & software developers are releasing new 19" gear. Keep in mind other DJ applications don't support the 4500 hey just happen to support almost all DJ interfaces.

This post keeps popping up but it seems to be the same people (for the most part) posting. I don't think number of posts is what they looking for (if it was this certainly would have been supported by now LOL) but actual number of (different) people posting when they suggest that a large amount of support could get things done.


I think you should absolutely get the large amount of people you speak of on here and get their voice heard if you want some results. Otherwise I feel out of fairness Serato should just announce the inevitable news that the 4500 will not be getting support.




Quote:
We mobile DJ's will be happy with just 1 controller.


Just one reminder on this one. Try to keep in mind that the vast majority of mobile DJ's use current controllers. Granted this has become a dime a dozen but it is still a fact. IMO the classification would certainly be 19" or rack mount DJ's as "Mobile DJ's" does not in any way even remotely imply 19" rack mount gear. As a matter of fact the exact opposite comes to mind nowadays. The capabilities of current tabletop controllers are broad & amazing. While I can agree that the flexibility, durability & dependability of 19" rack mount gear is not as present the fact is when you are doing a mobile operation often times the actual mobility by far the mos important feature. There is no denying that a Laptop, a controller and two powered speakers is not as mobile as it gets. Definitely NOT my cup of tea but unfortunately this is DJing to the masses.

Since there has literally not been one new bit of news or updates on the post (since the day I started reading it as far as I know) maybe this could just be some food for thought. As always I NEVER claim to know it all nor do I claim to be the best or know the best. I can only give opinions on what I see in both my New York & Florida DJ scene as well as what I see everyday on the many DJ websites, forums & blogs.


REMEMBER this is coming from a fan of 19" rack mount. But even this rack mount supporter has since moved away from 19" rack mount gear entirely since the creation of this post. At home I still rock my 19" gear both in the booth & with my amp racks/effects processors but professionally it is all about staying current. To me image has always been a TOP priority professionally. Even though music is an audible thing image is almost as important.
Serato, Support
Martin C 4:46 AM - 4 August, 2014
Quote:
I think you should absolutely get the large amount of people you speak of on here and get their voice heard if you want some results. Otherwise I feel out of fairness Serato should just announce the inevitable news that the 4500 will not be getting support.


I agree with a lot of your comments deejdave. As I have been saying in this discussion many times now, having multiple individuals show their support for this request will help it be considered, but its just like any other controller support/feature request - we make no promises.

If you want a clear answer now, just in case anyone feels like they are being strung along, the answer is no, we won't support this controller.

All I have been saying is its still worthwhile to show both Denon and Serato that the need is there - it just has to be commercially viable to do so. This means both companies have to feel confident they will benefit from doing so.
deejdave 5:01 AM - 4 August, 2014
Quote:
it just has to be commercially viable to do so. This means both companies have to feel confident they will benefit from doing so.

As a business owner I can relate to this 1000%. If I am putting time & effort into ANYTHING (which time & effort both equal $$) I make sure that my end profit is as large as possible. If the juice is not worth the squeeze than I certainly will not be the one squeezing.
WarpNote 8:10 PM - 4 August, 2014
Quote:
Lots of other DJ software(s) do support the DN-HC4500

Traktor and VDJ, or are there others?

Quote:
I don't think that is what he was asking. I think he was asking how many other hardware manufacturer's & software developers are releasing new 19" gear. Keep in mind other DJ applications don't support the 4500 hey just happen to support almost all DJ interfaces.
^ This...
I think dejdave has some valid points here.
Like it or not, the 19" rack mount setups are getting less popular....

I mean, Akai now releases the usb powered AMX sound interface with a built-in mixer, for about half the price of an SL2. That's where the market is heading, and those small things are VERY mobile....
deejdave 9:31 PM - 4 August, 2014
The word Mobile exists for a reason and IMO the 6" (or so) width of these new Akai units are nothing short of amazing. Combined with the abundant capabilities there is almost no comparison. I mean I understand the above news is not what was ultimately wanted but it was certainly expected. I also have a feeling the feedback (as a whole) that will fail to arise from this decision will ultimately reveal why this was a necessary reality.

Hopefully you guys decide to move forward & upgrade as clearly Serato has recently taken HUGE strides in separating from the other DJ apps. The argument was made that other DJ apps support the DN-HC4500 but yet I think that is just it. Other DJ apps are failing to see where the market is going and what is important. Just look at the last few weeks worth of announcements.

serato.com The Akai AMX & EFX hardware (Epic IMO)

serato.com SDJ DVS Expansion pack for new controllers as well as some existing controllers

serato.com Serato DJ 1.7 Beta released today which addresses soooo many issues & wants from SSL as well as new features. GODLY

serato.com Serato Flip (Huge addition!!!)

serato.com Numark NV controller

I mean just look at all the huge news and moves going on. To me 19" became nothing more than a number. A number that doesn't stand a chance against current gear. Opinion? ABSOLUTELY. But then again I can honestly say I have/had enough gear to make a fair assessment. I honestly would NOT think now is the time to jump ship but if rack mounting is still a priority over all these new benefits as well as all the existing (which are still new when compared to 19") features of SDJ then so be it.



In the end it comes down to what is more important to you? That's all. If in the end 19" means that much to you then I wish you the best of luck and hopefully you find what you are looking for.
deejdave 9:32 PM - 4 August, 2014
By all means I do hope you guys stick around though. At least give the current setups a try.
R-A-C 12:35 AM - 13 August, 2014
a big "hell yes" from me, too.

the 4500 and the 5000 are one of a kind and pretty much legends like all others since the 2000. the number of supported real controllers is way too low compared to these all-in-one toys. especially for a company like serato who enjoy a reputation for being the serious choice.


glad to see stack mode back btw :-)
musiclee 3:31 AM - 13 August, 2014
Glad someone else besides me sees most of these tabletop controllers as toys
I mean the Akai AMX is cool, but I need 2 mics with EQ for my wedding gigs.
How many mic inputs does the AMX mixer have?

thank you,,,
WarpNote 11:29 AM - 15 August, 2014
It can take the same amount of mics as the HC4500....
The AMX is modular, it would go into a mixer of some kind,
thats where you would add all your mics.

Lee, you never answered my question:
is there any other software than VDJ & Traktor supported?
deejdave 4:21 PM - 15 August, 2014
ALL of my toy controllers support two Mics. While we are at it how many mics does the 4500 support ............................ just teasing LOL. I know it is easy to call the new devices "toys" because they are unfamiliar to you but please remember two things.

1.) There was a time when many people (and some people still do) considered ANYTHING with small jog wheels "toys" in that there are no platters to manipulate the music with.

2.) The majority of these "toys" are more capable than the 4500 both by software association & actual function. I mean I could go on for quite a while of what my DDJ-SZ has that the 4500 lacks. Some of the things that the SZ has could NEVER be duplicated or emulated by the 4500 no matter what mixer you combined it with too. Remember being you want the 4500 supported it would then be a native sound card which would remove the possibility of using with a supported SDJ mixer. Some of which are more capable than the 4500 to begin with.


UNLESS you are hoping for the 4500 to be a supported accessory only in which case I can understand. Combining the 4500 (as an native accessory) with a SDJ supported mixer would be a decent combo but remember there are no supported 19" mixers.

I can understand that the whole tabletop concept is not what you are looking for but remember that these tabletop toys are MUCH closer to the real thing and this seems to me more like going back to the roots than anything else. DJing (common usage) started with turntables and mobile DJing was branched off of that not the other way around. So in regard to these toys that emulate a turntable/mixer setup I feel they are much closer to the real thing and this is probably why club DJ's wedding DJ's, mobile DJ's etc. are all (as a whole) embracing them so much & so fast.

In all fairness I don't see anyone slamming the 4500 for its lack of features or anything so maybe its best to stick to the basics other than trying to tear others down. It comes off as reaching and ........................... well you get the point.

Lastly in all fairness I should have probably used past tense with words like want & hope as the answer has already been given so this is all hearsay. As always I do hope you find what you are looking for in one of the current products. Even if it was one of Denon's current products as they are picking up some momentum I've noticed.

MAYBE the answer all along was to request a new version of the 4500 over at Denon. It's all about numbers and hopefully you could rally up way more support than was seen here. My guess is with InMusic's new acquisition they will be coming up with new designs & such so now may be the opportune moment.
dizzyrocks2001 6:31 PM - 15 August, 2014
I know A LOT of mobile DJs and I only know of one who's still rockin' the 19" style setup... and he's an old-timer. To be quite honest, me and my DJ buddies make fun of the guys still rockin' the circa 2001, 19" mobile "boxes" - unfair and mean? - maybe. I'd hate to say it but the popularity of the 19" has all but dried up. My suggestion would be to let go of your attachment to the 19" style set up and embrace the table top controller... you'll get used to it in no time at all.
J.J. 1:51 AM - 16 August, 2014
Quote:
I know A LOT of DJs and I only know of one who's still rockin' the turntable style setup... and he's an old-timer. To be quite honest, me and my DJ buddies make fun of the guys still rockin' the turntable "boxes" - unfair and mean? - maybe. I'd hate to say it but the popularity of the turntable has all but dried up. My suggestion would be to let go of your attachment to the turntable style set up and embrace the table top controller... you'll get used to it in no time at all.

Outdated setup that nobody uses? You sound like the CDJ users in the late 90's and early 2000's clowning on the wheels of steel.

Who goes to a feature request discussion and disrespectfully criticizes another DJ's preferred format?
dizzyrocks2001 6:56 AM - 16 August, 2014
Quote:
Quote:
I know A LOT of DJs and I only know of one who's still rockin' the turntable style setup... and he's an old-timer. To be quite honest, me and my DJ buddies make fun of the guys still rockin' the turntable "boxes" - unfair and mean? - maybe. I'd hate to say it but the popularity of the turntable has all but dried up. My suggestion would be to let go of your attachment to the turntable style set up and embrace the table top controller... you'll get used to it in no time at all.

Outdated setup that nobody uses? You sound like the CDJ users in the late 90's and early 2000's clowning on the wheels of steel.

Who goes to a feature request discussion and disrespectfully criticizes another DJ's preferred format?


All I'm saying is there's a lot of posts in this thread that make it sound like SDJ support for the DN-HC4500 is such a life and death situation. If I owned a DN-HC4500 and was told that it wouldn't be supported then I would either use a different DJ software, or buy a new controller that SDJ supports. There are sooooo many awesome controllers out there - why cling so desperately to the DN-HC4500?
dizzyrocks2001 3:33 PM - 16 August, 2014
...in other words, why not get a controller that does what you want instead of keeping one that doesn't?
DeejayRanj 1:16 AM - 22 August, 2014
+111110101010101

i own 3 denon hc 4500's, if i can get them to work i gladly pay $50-100 upgrade fee
deejdave 1:18 AM - 22 August, 2014
Quote:
If you want a clear answer now, just in case anyone feels like they are being strung along, the answer is no, we won't support this controller.


Direct from Serato. Sorry bud. There are tons of amazing options with even more on the way. Otherwise you have the option to use them with SSL forever as even after 2015 the 4500's will work with it just as it dose today.
musiclee 5:49 PM - 3 September, 2014
deejdave

but none of those 50 amazing tabletop options interest me :-)
yes, i know, keep using SSL

Martin or Serato,
THANKS for midi panel in SDJ

if we can get MIDI lights to work, that would be awesome.

i believe you mentioned in another thread that it MAY be coming ???

if so, that would be great, i think i can deal with no txt display on 4500
deejdave 5:53 PM - 3 September, 2014
It sounded like you were interested in the AMX. What happened?


If you can't get with the times KEEP USING SSL!!!!


LOL just teasing I know it's not quite that simple.

Have you tried using Midi pipe or do you know if it still works with SDJ. I used to use it with my Traktor Kontrol X1 prior to the midi lighting update. Never got it perfect BUT I could get it to react when I pressed a button or a feature was on/off.

I would def say it is worth the try for now.
musiclee 6:05 PM - 3 September, 2014
lol, i kinda am interested in AMX for SMALL gigs

i am concerned with my MAIN setup right now :-)

i am liking SDJ more and more, with every update,
it's the harware i am torn about, maybe i have to yank that 4500 out of rack, and somehow rackmount a "tabletop" in there, but which one? need something with PLAY, CUE, cue points, etc, and lots of these out there don't have
deejdave 6:10 PM - 3 September, 2014
How about the MC6000MKII. It now comes with FREE Serato DJ, it is DVS upgrade ready AND ............. wait for it................ IT IS rack mountable. There is an Optional 19" rackmount accessory (RM6000) available for it. Just a thought.
deejdave 6:10 PM - 3 September, 2014
musiclee 6:46 PM - 3 September, 2014
so i should remove my 4500, EQ, BBE Sonic Maximizer, Wireless Mic receiver, and Rane MP25, just to fit this in?
musiclee 6:49 PM - 3 September, 2014
i want something like that BUT without the mixer,
and it only comes with Serato DJ Intro
musiclee 6:58 PM - 3 September, 2014
ok, seems they will now include full version of SDJ,
still won't work even rackmounted, too much rack room,
then need another space or 2 to allow for all audio connections on back of unit...
deejdave 7:09 PM - 3 September, 2014
I hear ya. Just figured I'd suggest as it technically has all the requirement you requested.
musiclee 7:10 PM - 3 September, 2014
deejaydave,

maybe this? Reloop Neon?
if i can figure out how to go about mapping transport controls onto it?

Watchwww.youtube.com
deejdave 7:50 PM - 3 September, 2014
I can tell you right now UNTIL they add the ability to customize / edit native controllers mappings you WON'T be able to go about ANY mappings. A real bummer. You know how many times I have picked up a controller and there was that ONE (or two lol) thing that I just hate about and wish I could change?

That being said they seem to brush on the topic and mention it DOES have track browsing/loading but no actual transport (play, cue, etc.) controls as far as I can see.
musiclee 9:11 PM - 3 September, 2014
so you saying this Neon controller is not mappable at all?
deejdave 11:47 PM - 3 September, 2014
No native controllers are. Unless you use it with an alternative software. This would be like trying to map the DDJ-sx with sdj. They are as they come. No custom mapping............ Yet.
musiclee 1:11 AM - 4 September, 2014
Hmm.

But my HC4500 is natively supported in SSL and can me midi mapped in SSL as well... So...????
deejdave 2:21 AM - 4 September, 2014
SDJ. We are one SDJ. I could be wrong but I believe the only native gear that CAN be edited or customized are the Rane mixers. I can't even begin to speculate as to why but it could have to do with the fact that some higher quality controllers use HID for the patters along with midi signals for the other controls. Again I have no idea but I do know for a fact out of ALL my SDJ gear (again I have LOT) I can NOT customize anything BUT the Rane 64 and trust me I would LOVE to.
musiclee 3:00 AM - 4 September, 2014
Thanks. Ye I have the Rane MP25
But doesn't have enough "xtra" buttons for programming and doesn't have an endless encoder for library scroll

Bummer, otherwise I'd use Mp25 mixer as a controller as well.
J.J. 2:06 AM - 9 September, 2014
After Scratch Live 2.0, you could no longer override a MIDI Map on natively supported controllers. Same thing in SDJ. Unless you had a Denon DN-HC1000 (separate MIDI channels), Rane 62, 68, 64. However, like deejdave said, you could use MIDI-OX (Windows) or MidiPipe (Mac).

www.poweronplay.com
WarpNote 6:44 AM - 14 September, 2014
For controllers with built in soundcards, i believe you're right, however, i think theres exeptions when it comes to sub controllers/accessories and some rane mixers: the reloop table, hc1000s, rane 62 etc. So we might see an extra user layer on new controllers imo.
deejdave 2:24 AM - 15 September, 2014
Yeah that is what we had said already
Quote:
Unless you had a Denon DN-HC1000 (separate MIDI channels), Rane 62, 68, 64.
However, like deejdave said, you could use MIDI-OX (Windows) or MidiPipe (Mac).

but I am thinking this would have been one of the selling features listed on the product page. Also with "A total of 8 modes can be accessed by up to four decks with a single Reloop Neon." being one of those features listed I would guess this controller has its hands full as is. Just my opinion though.

As always you never know what may be offered in a future update. As in the option to custom map ANY of the native controllers as you wish.
WarpNote 10:42 AM - 15 September, 2014
Yep :)
musiclee 1:06 PM - 15 September, 2014
IF could have the Reloop Neon Play/Pause my 2 decks, I'd be set

but Play/Pause, or midi mapping, man, this is too much too ask for i guess
musiclee 1:09 PM - 15 September, 2014
i am certain it would take 1 man, 1 day to map this 4500 to SDJ
i am certain there are plenty people willing to pay for this feature
i am certain all this $$ would cover this 1 employee's day and then some !!!
i am certain Serato would profit from this
deejdave 11:46 PM - 15 September, 2014
Quote:
If you want a clear answer now, just in case anyone feels like they are being strung along, the answer is no, we won't support this controller.
deejdave 12:10 AM - 16 September, 2014
But
Quote:
All I have been saying is its still worthwhile to show both Denon and Serato that the need is there - it just has to be commercially viable to do so. This means both companies have to feel confident they will benefit from doing so.

So get those +1's rolling. If the need/want is there then it should not be hard to rally up some signs of said support. In all honesty I fear that this thread may have been a back fire because it was a clear sign of the lack of support. As always not trying to be mean just honest. It HAD some steam at the beginning. Then It was Helipilot & you keeping the thread alive and now it is mainly you. I mean I say A++++++++ for effort for you on this but either everyone else no longer wants this (as in they have since upgraded), they no longer DJ which is also a good chance, or they simply refuse to get involved. I am guessing if they really wanted this they would have stepped up and requested on these very forums by now, no?

I still say you should get a petition going. Show some numbers and I promise you will get some sort of feedback.
musiclee 7:39 PM - 16 September, 2014
deejdave, totally understand

just not fair we have 50+ tabletop controllers for SDJ,
and ZERO 19" controllers, all i want is 1.

but i guess life is not fair :-)

maybe some other company besides Denon will release one,
just gotta wait and see
deejdave 9:33 PM - 16 September, 2014
Rally up that posse and start knockin on some doors!!! Numbers speak volumes.
helipilot 8:34 PM - 18 September, 2014
Quote:
...Then It was Helipilot & you keeping the thread alive and now it is mainly you. I mean I say A++++++++ for effort for you on this but either everyone else no longer wants this (as in they have...


Hello again, I am still here watching the thread and trying not to post many things because It is considered that myself and musiclee are the last 2 of our kind, asking for the obvious I would say!
deejdave 10:13 PM - 18 September, 2014
Definitely obvious. I don't think u are the last two of ur kind but I feel this thread specifically has backfired as for some reason (whatever the case may be) the feedback just wasn't there. Perfect world everyone gets what they want but obviously for a business to succeed they must only get involved with endeavors that will turn a profit. Don't get the wrong idea I don't think u guys should give up I just think a reassessment of the approach is in order. We know this thread did not exemplify the numbers musiclee speaks of. I don't personally know any DJ's who use rack mount anymore but then again I don't know everyone and can only speak for the dj scene in ny and Florida. Why not attempt the petition I speak of several times. I get not everyone goes on the Serato forums BUT most go online and if u start one it is almost guaranteed to show up in yahoo/Google top results being not many others speak of 19" rack mount gear these days. If there are in fact those that are seeking more 19" current gear they will almost guaranteed search the Internet at some point.
musiclee 2:20 AM - 19 September, 2014
We are not asking Serato to build a new controller or reinvent the wheel

It's been done with SSL, why not SDJ?

I know , I know, if it makes sense financially... Please Serato

Thanks deejdave for your support and suggestions
deejdave 2:59 AM - 19 September, 2014
Quote:
Thanks deejdave for your support and suggestions

Of course I wish you guys the best. Gonna sound weird but I saw a 4500 in a NYC DJ shop about a week ago and I thought of this thread LOL. The thing was pristine too!! This shop was like a museum too VERY nice stuff
musiclee 12:44 PM - 19 September, 2014
Would that be rock n soul? Or rock n sound? :-)

Maybe new controllers will release that will work for me this January

Neon in a rack with transport controls
Rogelio 1:15 PM - 26 September, 2014
The thread is dying because it has fallen on deaf ears, this is clearly because Serato has other ingest with Pioneer,Denon,Numark and others for their personal gains, it's like a car manufacturer and a dealership who doesn't release certain parts for a number of years to the part stores to ensure that the dealers who is selling their cars will stay in busyness by having everyone going to them for parts and repairs. Clearly Denon knows how many DNH-C4500 controllers they have sold witch is quite a bit and to say we don't have enough support for this feature is preposterously wrong, remember we are trying to stay loyal to your brand product, if we wanted to we all could have made the switch to your competition TRACTOR a long time a go, also remember loyalty is like a two way street not a one way, if all DJ's will stop DJing your company and others will have to close up shop.
Rogelio 1:36 PM - 26 September, 2014
Clearly the other interest Serato has is with Pioneer,Denon,Numarkand others than the loyalty they should have with their customers. Remember as I said before there is TRACTOR and others out there, by the way in case if you all don't know the DNHC-4500 controller works with TRACTOR.
deejdave 4:02 AM - 27 September, 2014
I got this TRACTOR in exchange for a DJ gig!!!!!!!!!! www.dropbox.com

But I think THIS is more like the TRACTOR for the 4500!! images.search.yahoo.com

LOL Sorry I HAD to!! The amount of times it was misspelled was staggering!
Phuture2 12:52 PM - 27 September, 2014
Lol Very funny.Liked it Dave
helipilot 3:41 PM - 28 September, 2014
made for each other...

DN-HC4500 + Allen & Heath S2

www.dropbox.com

Just wanted to share a pic of one of the most efficient 19" rigs that a mobile dj can find.

Serato team, once more, please consider to support our beloved DN-HC4500 units in SDJ, you don't have anything to loose, on the contrary you will keep for a long time many of us on your board.

Thanks for listening :)
Phuture2 10:19 PM - 28 September, 2014
They don't care. That ship had sailed some time ago. Same as the Rane Mp4 and Denon Hd 2500 support.
Rogelio 9:33 PM - 8 October, 2014
To deejdave just wanted to se if people like you are paying attention we all know the name of the software is traktor by Native Instrument, and by the way I do have the Pioneer DDJSX, I was able to sell my Denon DNHC-4500 Which I would have love to keep been that it's the best 19' midi controller that was ever made.
Panesar 5:37 PM - 14 October, 2014
i have brought a pioneer DDJ SZ and i love it. i have been using it for around 3-4 month now. i went back to my denon for one gig and didn't like it. sorry to hear but for me the denon will only be used as a back up.
musiclee 7:53 PM - 14 October, 2014
Panesar,

thanks but I already have a kick @ss mixer, the Rane MP25 which i would not trade for anything, plus i have a Rane SL-3,

so a DDJ SZ would not make any sense for me as i already have mixer and soundcard who's sound is incomparable, IMO
deejdave 4:23 AM - 15 October, 2014
Quote:
i have brought a pioneer DDJ SZ and i love it. i have been using it for around 3-4 month now. i went back to my denon for one gig and didn't like it. sorry to hear but for me the denon will only be used as a back up.

I had figured people will move on. Glad you made the switch and are enjoying. The grass is certainly greener on the other side :)

@ Musiclee - leaning toward any purchases as of yet? I ended up pre-ordering the Traktor S8 Akai AMX, AFX & Reloop Neon. I am contemplating on the SX2 as well. I can give you any feedback you need on any of these devices if you have any questions.

Like you I am hopeful Serato will allow customized mappings of native devices.
musiclee 12:48 PM - 15 October, 2014
All I need is the custom mapping from Serato...please

2 Neons or 1 SP1
I'd be super happy !!!
feelthemusic 11:38 PM - 26 November, 2014
I'm not convinced that DJ is better than SL, anyway. Please explain how s dj works for you. I'm not anti sync, but to have high expectations for it, and am generally unimpressed if it isn't perfect. I DJ SL with a Rane 62 and two mpd18 midi controllers generally.. Miss the platters, but it works for me.
deejdave 4:32 AM - 27 November, 2014
No complaints from me. musiclee still does not have his AMX if I am not mistaken though........... I think he just SAID he got one to get my hopes up LOL
feelthemusic 12:18 PM - 27 November, 2014
Am does look tempting. As for deck control, what are you guys using? Interested.
feelthemusic 12:46 PM - 27 November, 2014
That is cool.
deejdave 4:52 PM - 27 November, 2014
Quote:
Am does look tempting. As for deck control, what are you guys using? Interested.

With the AMX. I am using The DDJ-SP1 or AFX.

I do own:
Pioneer DJM-900SRT
Rane 64
Numark NS7II
Pioneer DDJ-SX
Pioneer DDJ-SZ
Pioneer DDJ-SP1
Rane 64/Urei 1620
Akai AMX
Akai AFX
Pioneer CDJ-2000Nexus x 2
Pioneer CDJ-900 x 2
Pioneer PLX-1000 x 2
Technics SL-1200MKII x 2

and a few other devices I use with Serato.

All works well but I have been using the AMX the most by far lately. I don't even have to get out of bed to do so LOL.
feelthemusic 2:15 AM - 28 November, 2014
It helps with the, no offline mode thing, what's your next favorite? I was kind of impressed yet unimpressed with the ddj-sx. Some picttures of my stuff is in my page can be found #djftm on instagram or #djfeelthemusic
m2312 9:17 AM - 31 January, 2015
Hello, what´s going on now with the SDJ support for our HC-4500? I hope, this is not the end of this long discussion.
Phuture2 1:27 PM - 31 January, 2015
It's been a dead issue sorry to say
musiclee 5:02 PM - 2 February, 2015
these HC4500's make great paperweights, or shall i say rackweights
helipilot 8:39 PM - 3 February, 2015
It's pretty disappointing that Serato is simply ignoring all of us that do own Denon's HC4500... What to say
RockLiveSound 12:34 AM - 27 February, 2015
oooh shit! Guys, the DN HC-4500 might just have shot at SDJ with the new >Denon DS1< interface box for SDJ DVS coming out soon to a store near you.
any coments?
helipilot 5:10 AM - 27 February, 2015
Quote:
oooh shit! Guys, the DN HC-4500 might just have shot at SDJ with the new >Denon DS1< interface box for SDJ DVS coming out soon to a store near you.
any coments?


But how? It doesn't work like that. I think there is no connection between the DS1 and the DN HC4500.
musiclee 5:53 AM - 27 February, 2015
What would the DS1 do that the SL3 doesn't?

They both open SDJ

What we need is 4500 to be mapped to SDJ as it was with SSL
RockLiveSound 6:25 AM - 3 March, 2015
i have a feeling that Denon is going to have them work together in the near future, when they realize that the DS1 is Not going to make them any money.
i will always love the Denon products but im Not sure ppl gonna pay attention to this (DS1).

"Now a days the standard for professionals and rookie dj's is RANE for DVS and PIONEER or NUMARK for Controllers".
deejdave 6:48 AM - 3 March, 2015
I agree with the Rane for DVS and Pioneer for controllers in terms of professional Djing but TBH I think the DS1 will do just fine. It is claiming to offer even more than the SL2 (sound quality-wise) for half the price and I don't think they are targeting the pro arena anyways.

The Denon DS1 could potentially bring a DVS supported Serato setup for under $600 if a Denon mixer and Numark TT's were purchased for example. Meanwhile a DVS supported Rane mixer goes for about three times this price alone.

I think it's all about the right tool for the job and I also think the DS1 fills a void that was sorely needed. Simply a different caliber than the Rane devices is all.

Combined with the Club Kit mixers and even future hardware we are in for some good stuff in Serato land. I will be picking up a DB4 which is supported and the MP2015 which I am hoping will be supported. By the amount of feedback it is generating I am sure it will be.
musiclee 7:02 PM - 12 March, 2015
hey guys,

where do we stand as far as mapping with 4500 and SDJ 1.7.3 ??
i ahve been using my AMX the last few gigs
i want to use my 4500 & SL-3 this weekend along with my Rane MP25 (my big rack)

can we map play, cue, cue points, load, reverse, forward, ???
i assume no to jogwheel?
and will any lights light up? the green play, the red, pause, the orange cues?

anyone?
deejdave 7:13 PM - 12 March, 2015
Not sure if you caught it as you didn't but Martin from Serato responded to you less than two weeks ago (Feb 28th) on this.

"No, the Rane MP25 is not supported by Serato DJ. We currently have no plans to do so. As we have already spoken about this at length: serato.com, you are aware that this will only become likely if there is a large demand for it."


Here is the page if you want to see it. That was the only response off the top of my head on the MP25. I didn't see anyone else ask about it though. Good luck either way. Just figured you had missed his response as he was "speed responding" in that post LOL.
musiclee 7:21 PM - 12 March, 2015
thanks for that,

but my concern right now was the 4500, and mapping for it, and how much mapping was possible, with LED feedback, of course i know it's not Native
musiclee 7:22 PM - 12 March, 2015
i have the SL3 to open SDJ, so i can still use my Rane MP25
musiclee 7:32 PM - 12 March, 2015
does anyone have a midi mapping file already done for this? that can be loaded in SDJ, if that's possible?
deejdave 7:41 PM - 12 March, 2015
Quote:
thanks for that,

but my concern right now was the 4500, and mapping for it, and how much mapping was possible, with LED feedback, of course i know it's not Native

I know I figured I'd run it by you though as I know a bunch of people missed the answers he was spit firing there.

As far as custom mapping I have experience with the Kontrol X1 but that is about it.

Out of curiosity have you tried mapping the 4500 yourself? If so how far did you get? Did you run into any issues? I feel like the 4500 would be possible by hand until you get to the platter where it would be a coding thing and the screen which I am wondering if could happen at all.........................core features though should be mappable I would think.
musiclee 7:51 PM - 12 March, 2015
please link that post where he replied,

i have not tried mapping my 4500 yet.
i may try mapping it, tomorrow
yes would be cool if the LED worked, artist, title, time elapsed, but i know i know
that only comes with native support

maybe i should jump back to SSL this weekend, and forget using SDJ with 4500,
SSL is awesome with 4500, EVERYTHING works,,,,

man, i wish Serato would nativemap it,
i will pay !!! and so will others
helipilot 8:19 PM - 12 March, 2015
Quote:
maybe i should jump back to SSL this weekend, and forget using SDJ with 4500,
SSL is awesome with 4500, EVERYTHING works,,,,

man, i wish Serato would nativemap it,
i will pay !!! and so will others


Count me for both wishes!
musiclee 2:29 PM - 13 March, 2015
deejdave

so i'm thinking of using my bir rack this weekend, with SL3, Rane MP25, etc
probably going to remove the 4500 as it's just dead weight right now :-(

I'm thinking of using my ipad with Serato Remote in place of 4500 to play, cue, browse, and load tracks, (which I've never used)

all i need to do is scroll library, navigate through crates, open close crates which i'm not sure i can do with Serato Remote, load tracks, play, pause, and goto cue points.

I see a Play button on Serato Remote, but how would i stop/cue ?
would hitting play again, stop/pause it or stop and goto beginning?
musiclee 3:19 PM - 13 March, 2015
1 more question:

what does the CUE in my 4500 (button to left of PLAY), correspond to in SDJ?
i want to map the CUE to a button on my MP25, or to a knob (which SDJ may not allow)
J.J. 3:30 PM - 13 March, 2015
I don't see why you couldn't easily MIDI Map the DN-HC4500 to Serato DJ.

No display, no jog wheel and no MIDI Out for Denon controllers. Of course you cannot Map the Loop and Back button properly, but you should be able to Cue, Play, 5 Cue Points, Browse, Load Tracks, Samples, FX, Pitch Bend, Pitch Slider etc.
musiclee 3:33 PM - 13 March, 2015
i will try to map it, but of course my 4500 will actually be a HC2250, lol

do you think i will get the RED and GREEN LED's to work? and Cue points to light up?

if so, that may be a "temporary" solution
musiclee 6:05 PM - 13 March, 2015
i guess what i am looking to map on my MP25, is the Temporary Cue, Shift+I, Shift+K,
where is that button in SDJ?
musiclee 7:38 PM - 13 March, 2015
i think this is here in midi panel:
serato.com
deejdave 8:19 PM - 13 March, 2015
I am ore of a try first research later type of person when it comes to computers/software. For the most part you could never really damage anything to the point of no return unless you are playing with the registry etc. Even then as long as you pay attention to what you are doing you can usually UNdo.

The midi mapping process is one of those things that can be done with ease beyond ease. I mean it is scary easy LOL. I say go for it.
musiclee 8:54 PM - 13 March, 2015
i will try to map my 4500 tonight
i will also try Serato Remote for 1st time
wish Serato Remote had Temporary Cue, under or next to the PLAY (shift+I, Shift+K)

thx deejdave
deejdave 8:59 PM - 13 March, 2015
I hear ya. Luckily I have about 70% of my 90K file collection fully Cued and labeled so the temporary cue point is not as needed. I also always use players/decks so the issue becomes all the more absent. Such a small update though I'm sure it could be done. It's not like it's a feature. It's just an extra button of an already existing feature.


Not for nothing 2-3 CUSTOM mappable buttons in SDJ and 90% of the feature requests for Remote get satisfied. I'll bump up one more. How about one page/tab of custom mappable (and even custom layout) on Serato Remote?
musiclee 9:08 PM - 13 March, 2015
Quote:
How about one page/tab of custom mappable (and even custom layout) on Serato Remote?


LOVE the idea, let us map things is Serato Remote, and let us build knobs, buttons, and size, and place them in the Serato Remote interface, so i guess this is where your custom page comes in...

maybe start a thread on this feature alone?
deejdave 10:18 PM - 13 March, 2015
Absolutely.
JBaboo 6:09 PM - 2 November, 2015
Denon HC-5000 its on deck for Serato DJ! Hopefully soon for the 4500 or an easier transition to the HC-5000!
deejdave 11:25 PM - 2 November, 2015
Mistral 8:28 PM - 2 December, 2015
Hello,

After more than 2 years after the date that this thread is opened serato still don`t give us an option for a dedicated controller with outboard mixing capabillities.

So again to serato to fulfill the question of that many mobile DJ`s wanted to have!!

gr. Mistral
helipilot 9:32 PM - 2 December, 2015
Quote:
Hello,

After more than 2 years after the date that this thread is opened serato still don`t give us an option for a dedicated controller with outboard mixing capabillities.

So again to serato to fulfill the question of that many mobile DJ`s wanted to have!!

gr. Mistral


Totally supporting this request! Still, after 2 years I really can't find a better solution for the mobile dj than the double deck 19" Hc4590 controller....
musiclee 4:27 AM - 3 December, 2015
Add me to the list of SDJ + HC4500 support
deejdave 10:53 PM - 3 December, 2015
Ok so three new posts and zero new people posting this. Again if things went by how many times people requested things this would be towards the top.


I still say you need to get a poll going or something to rally some real support. Having the same 2-3 people asking for something is not going to cut it if we are being honest.
deejdave 10:55 PM - 3 December, 2015
Btw just have to poke a little fun at "add me" as if anyone on the serato forums do not know this already and also "to the list" for obvious reasons.


Just having fun no harm meant :)
synergy451 5:21 AM - 12 January, 2016
I just spent a small fortune to get a solid state laptop hooked up to my SL3. I'm shocked that there isn't support for the hc4500 I'm gunna have to take back all the equipment I Purchased. I'm using the dn2500 and it has issues with the internal hardrive coming loose and dropping the whole system so you cant event play a disc. I really want the hc4500 to be the solution. Now we would have to go back to scratch live instead of all the features serato DJ offers. Denon - We need support
dj lunatico 12:36 AM - 25 November, 2016
Add me to the list of SDJ + HC4500 support
Gaucho Loco 2:06 PM - 1 April, 2017
For a while I had all three programs running...SSL, ITCH and DJ. I used the Denon DN-HC5000 with ITCH and it worked great. I have a Windows 7 machine.

Serato DJ progressed through versions and I migrated my library using Serato DJ's analyze and prepare new MP3s. Certainly, new music files were prepared through Serato DJ.

I recently went to fire up ITCH with the HC5000 and it crashed my laptop. It was just no longer reliable. I uninstalled ITCH and my wonderful 19" has done nothing in 3 years.

I'm down to SSL and Serato DJ in my machine and I rarely fire up SSL. I know that a lotta local scratch type DJs still run both and SSL with older Macs. The old white Macbooks have gotten real cheap if they're still running.

It's a real shame that Denon is now just an investor group owned company and there are no 19" controller options for Serato DJ.

VDJ still supports both HC4500 and HC5000...just not ready to jump the shark yet!
BoDJ 12:53 AM - 7 June, 2017
'i ve switched to Traktor several years ago. Works perfect with my DN-HC4500. My SL3 is somewhere between old stuff. Useless.
BoDJ 12:57 AM - 7 June, 2017
And oh, i'm using a traktor control F1 and X1 with extra soundcard for deck C and D in combination with my DN-HC4500, who's controlling deck A and B. Works great:-)
deejdave 5:30 PM - 7 June, 2017
Sounds like a nice easy setup ............................ LOL Actually sounds like a lot of headache to do about half of what my S8 does ;) just teasing but it is probably true.

If I am not mistaken there would be something like 4 USB cables (5 if you count HUB) along with 4 RCA (more if using DVS) cables that become more variables to fail, no?
R-A-C 7:33 PM - 19 July, 2017
Quote:
My SL3 is somewhere between old stuff. Useless.

why don't you use it with traktor? the 4500 is good but sound wise the sl3 is better.
djgasolina 6:10 AM - 27 June, 2019
So does anyone know if they come up with a firmware for the DNHC4500 to work with SDJ !?
djgasolina 6:11 AM - 27 June, 2019
So does anyone know if they come up with a firmware for the DNHC4500 to work with SDJ !?
DJMIYAGI 9:12 PM - 27 June, 2019
Quote:
So does anyone know if they come up with a firmware for the DNHC4500 to work with SDJ !?

Don't count on it. That gear was discontinued years ago so support is never gonna happen.