Websites Discussion

Talk about our websites Serato.com and Whitelabel.net.
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

Screen Freezing up when I view subcrates

2slim 5:19 PM 29 November 2008
I am running Serato with an acer laptop (windows vista) and have connected a Western digital external drive (via usb) to accomodate the amount of music I want to bring out. The problem I am having is when I click on the arrow to view my subcrates, the screen freezes up and I *&^* my pants because I'm afraid my computer software is going to crash. So far the screen always comes back after waiting about 20 - 30 seconds.
Could this be a USB issue? or is it a vista issue, or maybe a serato issue. If I connect the drive via express card (e-sata) will it remedy the problem?
2slim 3:43 PM 30 November 2008
Update - I am now running the drive with firewire and am still having the same issue. I think it may be a serato issue; as it is waiting for information from the drive.
dave 11:56 PM 30 November 2008
Hi 2slim, can you please ask this in the Help area?
scratchlive.net or serato.com
Thanks