Software help archive

A read-only archive of old serato.com help threads.

I paid for the upgrade for ddj-Wego and its telling me I have it on 2 other pc

Product
Serato DJ Pro
Version
1.2
Hardware
Pioneer DJ DDJ-WeGO
Computer
Mac
OS
Platform
-
easydj 12:21 AM - 10 June, 2013
i put a paid upgrade on 1 pc and it's telling me i have it on another
Serato, Support
Jamie W 2:51 AM - 18 June, 2013
Hey Easydj,

Thanks for getting in touch,

I have looking into your account and yes both Macbooks that belong to "Eric" have been activated. You will need to de-active one of your computers before you can activate another one.

Is there anything else I can help you with?

Thanks.