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Crashes on exit every time
A read-only archive of old serato.com help threads.

Crashes on exit every time

Product
ITCH
Version
2.2.2
Hardware
Vestax VCI-300 + Vestax VFX-1
Computer
Mac
OS
Platform
-
themusicologist 12:24 PM - 23 May, 2013
Crashes on exit every time. Never had a problem before 2.2.2 haven't changed anything recently.
Serato, Support
Jamie W 10:57 PM - 24 May, 2013
Hey Themusicologist,

Thanks for getting in touch,

It sounds like you may have a corrupt database_V2 file. When ITCH closes it writes any changes to files / history to the database_V2 file, if this becomes corrupt ITCH has trouble writing information to this file, therefore it can crash when closing.

I recommend you try rebuild your database_V2 file.
We have a step by step guide here --> serato.com

Let me know how you get on :)

Thanks.
themusicologist 8:32 PM - 6 June, 2013
thanks for the help..
is it normal to have a _Serato_ AND a _Serato_Backup folder?
Serato, Support
Jamie W 10:33 PM - 6 June, 2013
Hey Themusicologist,

Quote:
is it normal to have a _Serato_ AND a _Serato_Backup folder?


Yes its normal. The backup folder is a copy of your Serato Library.

Thanks.