My laptop set up is as follows:
Lenovo Ideapad Y580
Intel i7-3630QM at 2.4 GHz
8.00 GB of RAM
NVIDIA GTX 660M 2.00 GB DDR5
Windows 7 SP1 64-Bit


When I try to open Itch (this problem occurs when my V7 is plugged in and unplugged), the program won't load properly.

I'll get a gray screen, with the Serato Itch logo at the top, my battery status, setup and ? buttons, and the CPU gauge. Nothing else will load.

The program is unresponsive and this is what Windows has to say about it:
----------------------------------------------------------------------
--
Description:
A problem caused this program to stop interacting with Windows

Problem signature:
Problem Event Name: AppHangB1
Application Name: ITCH.exe
Application Version: 2.2.2.20
Application Timestamp: 505a81dd
Hang Signature: 639b
Hang Type: 513
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 639b284758b1006c405840069750b25f
Additional Hang Signature 2: d907
Additional Hang Signature 3: d907f4e9edbe6490b302b1b1bc7c3d85
Additional Hang Signature 4: 639b
Additional Hang Signature 5: 639b284758b1006c405840069750b25f
Additional Hang Signature 6: d907
Additional Hang Signature 7: d907f4e9edbe6490b302b1b1bc7c3d85
----------------------------------------------------------------------
--

This only started happening after I installed Serato Video. If I uninstall Serato Video, Itch will open properly again. This problem does not occur with Scratch Live.

Every so often, Itch will open properly when Serato Video is installed. I've tried both opening the program how one normally would, and ran the program as an administrator. There's no true way to run the program consistently for me.

If you guys can help me resolve this situation, that would be super awesome.