Software help archive

A read-only archive of old serato.com help threads.

WELL JUSR WAS TRYING TO TRANSFER COMPUTERS

Product
Serato Video
Version
1.0.1
Hardware
Pioneer DJ DDJ-ERGO
Host
Serato DJ Pro
Version
1.1.2
Computer
PC
OS
Platform
-
icemancal01@yahoo.com 8:37 AM - 22 May, 2013
JUST TRYING TO TRANSFER COMPUTERS AND I CAN NOT GET MY SERATO VIDEO TO WORK. I NEED ASSISSTANCE A.S.A.P. GOT ALOT OF THINGS COMING UP NEED TO GET THIS RESOLVED THANK YOU.
Code:E 10:26 PM - 22 May, 2013
Serato video does not support Window 8. Install windows 7 on your computer and you should be fine.

Please don't use caps in the future.
Serato, Support
Mak T 11:55 PM - 28 May, 2013
Hey icemancal01@yahoo.com,

Thanks for your post.

- What aspect of the Serato Video plugin are you having trouble transferring? are you having trouble transferring your license?

I see you have purchased a Serato DJ & Serato Video bundle

- Have many computers have you activated your Serato DJ License on?

*Please note that you are only permitted to activate your Serato DJ License on 2 computers at any one time. If you wish to activate it on a 3rd computer, and have already activated it on 2 other computers, you will need to go back and de-activate it on one of those computers before proceeding to activate it on another computer.


Cheers

Mak T
12:00 AM, 12 Jun 2013
This help request has been closed due to inactivity.