Software help archive

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CF-X2: Missing Support Bracket

Product
ITCH
Version
2.2.1 (Vestax VCI-380)
Hardware
Vestax VCI-380
Computer
PC
OS
Platform
-
RiceCube 5:24 PM - 21 May, 2013
So this isn't a software issue, this is a hardware issue. I recently purchased a Vestax CF-X2 crossfader on eBay, but the damn seller didn't include the support bracket (U-shaped) so I can't install this thing in my VCI-380. I emailed Vestax and they sent me the list of distributors and also told me to try American Music but I'm not trying to re-order the entire crossfader, I just need the little support bracket. I'm assuming you only need that for installation on the VCI units right? You don't need it to install into a PMC mixer? I'm dying to use this crossfader but can't without that support bracket. Any ideas on how I can go about getting one? Remember I'm not interested in buying the entire CF package, I just need the missing bracket piece. Thanks.
Ron M 8:15 PM - 24 May, 2013
Hi RiceCube,

Still awaiting a response from Japan. I will keep you posted. Thanks.

Regards,

Ron
RiceCube 8:36 PM - 24 May, 2013
Thanks Ron. Got your emails too. Yeah, the piece I'm looking for is a small part of a kit, so I just don't see how I could go about obtaining just that little bracket piece (BR300). Hopefully you will have better luck, otherwise this CF-X2 is useless for my VCI-380 unit. Thanks for your help and please let me know when you hear back from Japan.
RiceCube 5:50 AM - 31 May, 2013
Ron, any update regarding procuring the missing BR300 piece? Thanks.
Ron M 7:22 PM - 31 May, 2013
Hi RiceCube ,

Not as of yet. Still awaiting to hear from Japan. Let me ask Vestax UK as well. Thanks.

Regards,

Ron
8:00 PM, 14 Jun 2013
This help request has been closed due to inactivity.
RiceCube 8:06 PM - 14 June, 2013
Just bumping as I got a notification that due to inactivity, this thread was being closed. Any update Ron on getting the BR300 bracket piece? I'm dying to try this out! Thanks.
Ron M 11:01 PM - 14 June, 2013
Hi RiceCube,

Sent another email to Japan. Still awaiting for word. I do appreciate your patience and apologize about the inconvenience.

Regards,

Ron
1:57 AM, 30 Aug 2013
This help request has been closed due to inactivity.