Hey Recl,

Serato DJ software can only be activated on 2 computers at once. Your main machine and a backup: serato.com

When I check the Serial number on your Serato.com account I can see that it is already activated on 2 computers:

Joy-PC
RED-HP

Before you can activate it on a new machine you need to deactivate it on one or both of these computers. Do you still have access to both of these computers? If you do check the last half of this article for info on how you can deactivate the software so you can move it to your new computer: serato.com

Let me know how you go with that :)

Cheers, Sam

I didn't get it sir, what do i check? Im not using both of the computer. I just gonna use my new one. Help :(

OK, I can deactivate the software on both of those other machines if you would like me to.

Do you no longer use: Joy-PC & RED-HP with Serato DJ?

no. I want to deactivate both. and activate my new one

Alright Recl,

I have deactivated both of those computers for you. You should have no trouble activating the software on your new computer.

Does that solve your problem?

Sam

thank u so much sir sam. problem fix. ready to party. thank u thank u.