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Serato Dj Intro
A read-only archive of old serato.com help threads.

Serato Dj Intro

Product
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Version
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Hardware
Ortofon | Serato S-120
Computer
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OS
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Dj_Gallo702 12:59 AM - 20 May, 2013
i have a problem runnig the program Dj Intro , all of a sudden it said or apeard something about a screen resolution and i went to my screen resolution setting on my laptop but still cant open it ! how can i fix it ?
Serato, Forum Moderator
Samuel S 1:01 AM - 20 May, 2013
Hi Gallo,

You need to post this as a help request in the help area rather than this part of the forum. I'll move it for you :)
1:02 AM, 20 May 2013
Discussion moved to Numark MixDeck, MixDeck Express, MixDeck Quad, Mixtrack Pro
Serato, Forum Moderator
Samuel S 1:02 AM - 20 May, 2013
Can you also let me know your full computer specs?

Sam.
Dj_Gallo702 1:45 AM - 20 May, 2013
well of a sudden it said that i had to fix the screen resolution and thats all i know my computer its fine , its a asus k52f
Serato, Forum Moderator
Samuel S 4:44 AM - 20 May, 2013
Are you running into this issue? serato.com

Sam.
Dj_Gallo702 1:15 PM - 20 May, 2013
well i reinstalled the program like twice and it said the same everytime i tryed to open it , and i dont know how to fix it and i really dont wana buy another computer or reinstall windows
Serato, Forum Moderator
Samuel S 8:59 PM - 20 May, 2013
Have you tried what the link says that I posted above?
Dj_Gallo702 8:25 AM - 21 May, 2013
noo can you send me the link again pls
Serato, Forum Moderator
Samuel S 10:49 AM - 21 May, 2013
It's just 4 posts above :)
Dj_Gallo702 1:35 AM - 24 May, 2013
yeah ima try it out to see if it works thanks alot but i need the DJ Intro .. not scratch live
Serato, Forum Moderator
Samuel S 2:39 AM - 24 May, 2013
It should be the exact same for Serato DJ Intro.
Dj_Gallo702 1:52 AM - 25 May, 2013
but it appears that its scratch live not dj intro
Serato, Forum Moderator
Samuel S 5:48 AM - 25 May, 2013
It doesn't matter though, it's the exact same process. Have you tried this:

"To change the screen resolution, right click on your desktop and select "Screen Resolution.""

?

The minimum screen resolution you need is 1280 x 720.

Sam.
11:00 AM, 11 Jun 2013
This help request has been closed due to inactivity.