Software help archive

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it keeps flashing hardware is disconnected

Product
Serato DJ Intro
Version
1.1.1
Hardware
Vestax Typhoon
Computer
Mac
OS
Platform
-
frankyfrank 2:50 AM - 18 May, 2013
all lights are on but it does not connect to dj intro
Serato, Support
Rui K 9:49 PM - 21 May, 2013
Hi frankyfrank,

Thanks for get in touch with us. Let's firstly try disconnect all of your USB devices include external HDD, USB hubs, Keyboard & Mouse. And connect your controller "after" & "before" start up DJ Intro. If nothing happend, let's try re-install DJ Intro.

Please let me know how it go.

Kind Regards
Rui
10:48 AM, 24 May 2013
You must enter a display name attached a file: 01 Take me fly (Chiu deo noi - Take me fly_house.wma
Download· Permalink
11:00 AM, 7 Jun 2013
This help request has been closed due to inactivity.