Software help archive

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Serato DJ and Itch don't produce sound with my DDJ-S1

Product
ITCH
Version
2.2.2
Hardware
Pioneer DJ DDJ-S1
Computer
PC
OS
Platform
-
Sh1kari 8:45 PM - 16 May, 2013
Hi!
I've just bought DDJ-S1 and did everything as manual said. But the sound comes out till the moment I launch either Itch or Serato DJ. I've tried re-installing drivers and firmware and this

1. Disconnect all USB devices from your PC.
2. Connect your DDJ-S1 to your PC.
3. Click the Windows START button and search SOUND.
4. Open the Sound Preference window.
5. Navigate to the PLAYBACK tab.
6. Make sure your LAPTOP/PC speakers are set as the DEFAULT PLAYBACK device.
-- If your DDJ-S1 is set as the default. REMOVE it.
7. Close the SETUP window.
8. Launch Serato DJ


But no effect so far (even V meters on the DDJ S1 don't light up)

Please help as my level of frustration getting extremely high