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License transfer
A read-only archive of old serato.com help threads.

License transfer

Product
Serato DJ Pro
Version
dont-know
Hardware
Reloop Terminal Mix 4
Computer
Mac
OS
Platform
-
mattym 4:51 AM - 16 May, 2013
Hi,
I have bought a used TM4 and full version of Serato included in the deal off ebay. How do I gain full access to Serato?
Regards.
Matt Milner
Serato, Support
Jamie W 1:40 AM - 20 May, 2013
Hey Mattym,

Thanks for getting in touch,

We will need to following information sent to support@serato.com

1.The seller on Ebay needs to email us from their registered Serato DJ email address stating they want the license transferred to your account. (email address).
-- Once we have that confirmation we can transfer the license across to you.
-- You will then be able to activate Serato DJ and connect your controller.

I would advise you get the seller to email us this confirmation and CC you in on the email so you know its been sent. We will then get back to you via email as soon as possible.

If you have any other questions please feel free to ask.


Thanks.
2:00 AM, 3 Jun 2013
This help request has been closed due to inactivity.