Software help archive

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sometime when i load a song, my ns7 would start acting wire.

Product
ITCH
Version
2.2
Hardware
Numark NS7
Computer
Mac
OS
Platform
-
DJ Levez Les Mains 2:24 PM - 14 May, 2013
When i load a song, my ns7 would start acting wire. One of the platters would not spin and the other would not stop spinning. It keeps happening frequently, not sure what's going on, please help.
Serato, Support
Jamie W 11:48 PM - 17 May, 2013
Hey DJ Levez Les Mains,

Thanks for getting in touch,

1. Check you have the correct drivers installed.
-- Download Here --> www.numark.com

2. I noticed you are running Itch 2.2
-- I recommend you update to the latest version.
-- Download Here --> serato.com

3. Serato DJ 1.2 has now been released and this is a free update for NS7 users.
-- Download Here --> serato.com
-- I recommend you download and install Serato DJ.

4. Have you ever recalibrated your NS7 controller?
-- Refer to the back of your user manual for instructions.
-- Below are a couple video links that take you through this process.

PART 1---> Watchwww.youtube.com
PART 2---> Watchwww.youtube.com

Once you have calibrated have a mix. Do you have the same issues?

Let me know how you get on :)

Thanks
12:00 AM, 1 Jun 2013
This help request has been closed due to inactivity.