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Itch crash when I push "shift" + "sync" (sometimes)

Product
ITCH
Version
2.2.2
Hardware
Pioneer DJ DDJ-S1
Computer
Mac
OS
Platform
-
goodjackdj 10:46 PM - 12 May, 2013
After I have played the loop mode serato itch crash if I push shift + sync to reset Bpm speed.
I guess if is a problem of software or hardware system.
Serato, Support
Sam GG 3:15 AM - 17 May, 2013
Hey Goodjackdj,

I've been unable to recreate this crash here with the information that you have given me so I'm gonna need a little more info to try and get this fixed for you.

Does this crash always happen with the same songs? (if so upload them here and I'll try again)

Does it sometimes happen when you hit "Shift + Sync" and the track is NOT looping?

Do you have specific steps that make ITCH crash each time?

Also, just a couple other questions, do you play your music off an external drive? When was the last time that you analysed your library?

Cheers, Sam
4:00 AM, 31 May 2013
This help request has been closed due to inactivity.