The future of
professional DJ software

Serato DJ Support for Pioneer controllers

General Questions
What Operating System version should I be running to get the best out of my Serato software?
12 Mar, 2013
General Questions
Is Serato Software compatible with Windows 8?
27 Nov, 2013
Known Issues/Workarounds
Problems with Windows based PCs with i3, i5 or i7 processors when used with USB 1.1 devices
29 Oct, 2012
General Questions
Do I have to pay for Serato DJ?
30 May, 2013
General Questions
How do I install Serato software on Mountain Lion & Mavericks?
30 Oct, 2013
Getting Started
Where is the Serato DJ license number on my products page?
31 May, 2013
Hardware FAQs
I own two Serato DJ Intro controllers, do I have to buy two Serato DJ licenses?
31 May, 2013
Can I authorize Serato DJ on a second computer, or must I obtain a second license?
31 May, 2013
Hardware FAQs
I own an ITCH controller, do I need to purchase Serato DJ for my Serato DJ Intro controller?
30 May, 2013
Can I use Serato DJ without a controller?
31 May, 2013
Hardware FAQs
Do I need a Serato DJ license for my ITCH controller?
2 Apr, 2013
Hardware FAQs
Do I need a Serato DJ license for my Pioneer DDJ-SX?
27 Feb, 2013
Hardware FAQs
I just downloaded Serato DJ and now my Beatgrids are missing!
2 Apr, 2013
General Questions
Can I set the parameters for my Multi FX?
1 May, 2013
Hardware FAQs
Does my Serato DJ Controller require Drivers?
30 Apr, 2013
Hardware FAQs
Does my Serato DJ Controller require a firmware update?
18 Apr, 2013
Hardware and Mixer Setup
Pioneer DDJ-S1 requires firmware update for Serato DJ
18 Jun, 2013
Hardware and Mixer Setup
My Numark Mixdeck/Mixdeck Express is connected but isn't controlling the software?
9 May, 2013
Hardware and Mixer Setup
Pioneer DDJ-SX Microphone Setup
26 Jun, 2013
Known Issues/Workarounds
MIDI Connection Issue with the latest MacBook Air Models in Serato DJ and ITCH
6 Aug, 2013
Known Issues/Workarounds
Why does my Serato DJ hardware not connect to my Windows computer?
30 Sep, 2013
Minimum Specs i-Series processors
9 Oct, 2013
Will my controller support DVS in Serato DJ?
9 Oct, 2013
Known Issues/Workarounds
Issue with Serato DJ when used with the Pioneer DJM-900SRT and Beat FX quantize feature.
8 Oct, 2013
Loss of iTunes library information in Serato DJ 1.5
9 Oct, 2013
日本語
serato.comに登録しましょう
10 Oct, 2013
General Questions
Is Serato software compatible with OS X 10.9 Mavericks?
22 Oct, 2013
Hardware and Mixer Setup
Can I use more than one controller or hardware device at the same time with Serato DJ?
11 Nov, 2013
Known Issues/Workarounds
OS X 10.9 Mavericks issue with Western Digital and perhaps other external HDDs
31 Oct, 2013
Hardware FAQs
Changeover Manual
3 Apr, 2014
Getting Started
Serato DJ License Error Codes
18 Dec, 2013
iTunes AAC tracks are shown but will not play on your Windows machine?
25 Feb, 2014
White or black screen on start up of Serato DJ 1.6.0 or higher on Windows machines
31 Mar, 2014
Known Issues/Workarounds
Problems with PCs using AMD processors
29 Oct, 2012
Known Issues/Workarounds
Problems with Windows based PCs with Pentium P6xxx processors when used with USB 1.1 devices
29 Oct, 2012
Computer optimization guide for Windows users.
17 May, 2013
How-to: Troubleshoot Crashes
17 May, 2013
How-to: Troubleshoot missing iTunes tracks
23 May, 2013
Troubleshoot USB dropouts / audio glitches (Windows)
26 Apr, 2013
Creating the best sounding files: Encoding 101
11 Sep, 2012
iTunes 101
18 May, 2013
Troubleshoot USB dropouts / audio glitches (Mac)
29 May, 2013
How-to: Strip and Convert ID3 tags
17 May, 2013
Lowering Memory Usage & Keeping a Tidy Serato Library
27 Jun, 2013
Laptop Buying Guide
5 Sep, 2013
Moving Your Library and Crates to a New Computer or Hard Drive
13 Sep, 2012
Creating A New Database V2 File
28 Apr, 2013
Hard Drive Formats & Backing Up Your Files
18 May, 2013
Mastering Your Recordings
12 Sep, 2012
How To: Find out your Computer Specifications
5 Sep, 2012
How To: Get a Crash Log in Mac OSX
17 Feb, 2014
How to record and share your mix with Serato DJ
27 Mar, 2014
Serato Support access with TeamViewer
14 Jul, 2013
Preparing and Analyzing Your Files
18 May, 2013
Migrating your iTunes library and playlists to a Serato library and crates.
18 May, 2013
How do I activate Serato DJ?
12 Dec, 2013
MIDI Troubleshooting Guide
11 Jul, 2013
MIDI 101 - A 'How To' Guide for Serato DJ Users
19 Mar, 2013
iTunes Troubleshooting
17 Feb, 2013
Using a USB Drive for your portable library
5 Apr, 2013
Recording your mix with Audacity
1 May, 2013
How to get free music for Serato DJ from Whitelabel.net
1 May, 2013
database V2 ファイルを再構築する方法(Mac, Win)
22 Jul, 2013
How to use Multi FX in Serato DJ
2 May, 2013
How to do echo transitions in Serato DJ
5 Apr, 2014
How to change the look of Serato DJ
1 May, 2013
USBドロップアウト(異音、音の途切れ)が起きた際のトラブルシューティングガイド (Mac)
22 Jul, 2013
How to trial Serato Video with Serato DJ
4 Mar, 2014
Fixing an "Undefined External Error" in MIDI-OX
12 Jul, 2013
【日本語】ファイルの分析(Analyze Files)
3 Jul, 2013
【日本語】Serato DJのアクティベートについて (Activate)
3 Jul, 2013
【日本語】正しい音楽ファイルの整理と管理方法(Organize and Manage)
5 Jul, 2013
Updating your BIOS
5 Aug, 2013
Re-encoding corrupt files using iTunes
11 Aug, 2013
Playing through your Mac's internal speakers without running a cable to your line input
19 Nov, 2013
Possible MIDI mapping conflict with the Rane 64 and third party MIDI controllers.
9 Oct, 2013
Welcome to the Serato DJ Setup screen.
31 Jan, 2014
Where do I manage my Serato licenses in Serato DJ?
18 Dec, 2013
Tidying your folders for Serato DJ
7 Jan, 2014
How to: Install multiple versions of Serato DJ
18 Dec, 2013
Rane Hardware with Serato DJ: Interfaces
4 Feb, 2014
New Serato Video Location
26 Mar, 2014
Saved FX in Serato Video
26 Mar, 2014
Recording with Serato Video
8 Apr, 2014
Download Pioneer CDJ-2000
Quickstart Guide
Download Pioneer CDJ-2000nexus
Quickstart Guide
Download Pioneer CDJ-850
Quickstart Guide
Download Pioneer DDJ‑ERGO
Quickstart Guide
Download Pioneer DDJ‑S1
Quickstart Guide
Download Pioneer DDJ‑SB
Quickstart Guide
Download Pioneer DDJ-SP1
Quickstart Guide
Download Pioneer DDJ‑SR
Quickstart Guide
Download Pioneer DDJ‑SX
Quickstart Guide
Download Pioneer DDJ‑SZ
Quickstart Guide
Download Pioneer DDJ‑WeGO
Quickstart Guide

Need more help?

Get online help from the Pioneer and Serato support teams.

Request Support


The official support channel for Serato DJ is through your hardware manufacturer.

Pioneer Technical Support
USA
Phone 1-800-421-1404
Monday – Friday
10:00am – 7:30pm EST
Email Support
Please complete this form
United Kingdom
Phone 0870-600-1539
Monday – Friday
9:00am – 5:00pm GMT
Email Support
Please complete this form
Europe
Email Support
Please find your distributor
Japan
Phone 0120-944-222
Monday – Friday
9.30am – 6:00pm
Email Support
Please complete this form
Australia
Phone 1800-988-268
Monday – Friday
9:00am – 5:00pm EST
Email Support
Please complete this form
Rest of the World
Email Support
Please find your distributor
Dirigent Technical Support
Japan

電話番号:03-5159-1822
受付時間:AM 10:30 ~ PM 5:00
休業日:土日祝日および弊社休業日

メールサポート


Product Registration

Register your Serato product here.